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Introduction

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• Calls
• Presence
• Desktop sharing and file transfer
• Shared phonebooks
• Video conference
• Chat and chat conference
• Fax printer
• Virtual post-it reminders
• Attendant console
• Geolocation
• Security thanks to advanced encryption system
• and many other, for more information, consult Collaboration User Guide

Citrix Integration web page: https://www.wildix.com/citrix/.

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• Deployed Citrix Workspace environment with virtualised Collaboration Native App and Chrome browser

Requirement

• UC-Business/ UC-Premium. Refer to https://www.wildix.com/licensing/ for details

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• Headset call control button is not working: Answer and End call aren’t supported, only Volume up and down are supported. For details, consult Citrix known limitations

Demo video: 

https://youtu.be/RZDnELtyhzo

<iframe src="https://youtube.com/embed/RZDnELtyhzo" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe>

Citrix Workspace Connection

1. Connect to your Citrix Workspace environment at mycompany.cloud.com, enter your credentials and click Log On:
   
   
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2. To use the full set of the Integration features, you need to have Citrix Workspace App installed on your PC/ laptop. Click Detect Workspace to check if the App is present available on your computer:
   
   

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   Warning
   It is not recommended to use the web version of Citrix Workspace as it contains limited set of features.

   
   

3. If you don't have the App installed, check off I agree with the Citrix license agreement and click Download. If you have Citrix Workspace App already installed on your PC/ laptop, proceed to the further steps:
   
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4. Install the app CitrixWorkspaceApp.exe following the instructions

5. Once you install the App, click Continue to detect it: 

   
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6. Click Open Citrix Workspace Launcher to access the Integration interface:
   
   
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7. Under the Integration interface, you get the access to virtualized Apps and Desktops, from where you can launch Collaboration: 
   
   
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Collaboration Usage

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• Open a remote desktop session from Desktops section: 
  
  
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• When connected, open Wildix Collaboration
  
  
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• Enter your credentials and click Login or use Login with Office 365 Sign-On option:
  
  
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Users can benefit from all features offered by Wildix Collaboration, such as:

• manage calls
• send and receive faxes and SMS
• check Voicemails
• set up call forwarding rules
• participate in video conferences
• and other, for more information, consult Collaboration User Guide

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