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x-bees Changelog contains all the latest features and improvements. x-bees docs: x-bees partner program documentation. Link for sharing: https://wildix.atlassian.net/wiki/x/AYA2Aw |
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- Remote control of screen shared tab is not supported
- Firefox browser is not supported
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[WMS-15071] - wizy: made some UI/UX improvements in x-bees conference:
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- Sync of users from Azure AD is performed basing on the Primary email address: user’s primary email in Azure AD and in WMS should match. User’s primary email address can be changed by an administrator.
- Users should have a valid license allowing them to use Outlook and mailbox.
- Calendars added via Outlook -> Settings -> Add personal calendars / Add from directory are not synced.
- New custom calendars are added once a day at night when fully synced or as soon as they are updated (e.g. renamed).
- In order for avatars and icons to be displayed in emails about calendar events in Outlook, the user must confirm that they trust the no-reply@x-bees.biz address (this can be done directly through the notification from Outlook, displayed in the header of the mail).
- On the Kite Settings -> Calendar Settings page, working hours correspond to the settings from Outlook. A lunch break from 1 pm to 2 pm is available. Time zone value is also synced, but time zone name may differ.
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- If there are several devices of the same category (e.g. several iOS or Android devices), it is not possible to choose from which device of the chosen category the call will be made on.
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[XBS-2083] - web: added a sound notification when a conference starts
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- Notification is played once, for 7 seconds, unless user opens Inbox. Notification is played even to users with DND/ Away presence status.
- Notification is not played if: a) user has an active call or conference; b) user is on the Inbox tab; c) x-bees tab is closed.
- If there are several simultaneous calls, the notification is played one time.
- Sound notifications on mobile and for Kite are currently not supported.
More The additional information you can find on the news blog
Improvements
[XBS-2109] - web: made some UI/ UX improvements of Meeting scheduler:
- added an error message in case time slots overlapped in Calendar Settings
- made Subject a mandatory field
- made the notification that meeting details were sent to the user’s email more visible
- added possibility to limit the dates when a meeting can be booked. For this, the following part should be added to the Schedule link:
--?start=02.10.2022&end=20.10.2022&subject=Summit%2023
--where “02.10.2022” is the start date, “20.10.2022” is the end date, and “Summit 2023” is the subject.
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Note: When there are new features available, a yellow dot appears next to More options in the bottom menu and you can see Tutorials and updates, highlighted in yellow.
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[WMS-14529] - wizy: added dial-in numbers to the calendar description of meetings scheduled via x-bees and Kite meeting scheduler
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- The emails include the name of conversations (maximum 5 latest conversations) and the number of unread messages, as well “Open x-bees” button to proceed to the app.
- Maximum 3 email notifications are sent per day: 1st email is sent with 10 minutes delay; the 2nd and 3rd one - with intervals of 4 hours. During the interval, unread messages are accumulated and sent in one batch.
- User can unsubscribe from emails via the unsubscribe button. System emails, e.g. with one time password, are still sent, even after user unsubscribes.
- Email notifications are not sent if: a) user logged in to x-bees mobile app, as they get push notifications on mobile; b) conversation is muted; c) user unsubscribed from email notifications.
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Web 1.0.19.278222 / iOS 1.0.19.86510 / Android 1.0.19.86510 Date: 18 Aug 2022
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More information you can find on the news blog
[XBS-1107] - web: added possibility to see the list of conference participants by hovering the mouse over the Join button
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- The feature is available both for users and guests.
- The maximum number of participants displayed is 10.
- The list of participants isn’t updated while you are viewing it. To update the data, move the mouse outside the button and hover it again.
- Also, made some UI improvements of the tooltip with the list of conference participants on the Live dashboard tab.
More information you can find on the news blog
[XBS-1745] - web: made some improvements on the Live dashboard tab:
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Documentation: x-bees website widget configuration.
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[XBS-1616] - kite: added possibility to set up integration with Google Calendar and allow external users to access agent’s calendar and book a meeting with an agent via Kite
- Note: The integration can be enabled by Company admin via WMS, after which it becomes available in Kite Settings for all agents.
Documentation: x-bees Kite Meeting Scheduler.bees Kite Meeting Scheduler.
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[XBS-1726] - web: added Analytics tab in x-bees, an advanced analytics tool which lets to monitor any data you need in a highly customizable manner
Documentation: x-bees Analytics.
More information you can find on the news blog
Improvements
[WMS-12588] - app: improved the logic so that x-bees conference app is used for conferences on iOS and Android:
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[WMS-13853] - crm: added automatic logging of activities from x-bees to HubSpot (inbound and outbound calls via PBX and conferences):
The additional information you can find on the news blog.
Improvements
[XBS-1513] - web: improved the logic of x-bees Chrome extension so that when clicking on the x-bees link, an active x-bees tab is used instead of opening a new tab
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Documentation: x-bees Web User Guide.
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Improvements
[WMS-13788] - crm: added support for different types of tasks in the Hubspot integration
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Documentation: Salesforce Integration.
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[XBS-1405] - web: added possibility to generate Kite website widgets
Documentation: x-bees website widget configuration.
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[WMS-13756] - web: added possibility to log events if the Contact has no owner in HubSpot integration, by assigning the Contact to a default owner (the integration’s admin)
Documentation: HubSpot Integration.
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Web 1.0.7.186577 / iOS 1.0.7.61211 / Android 1.0.7.61211 Date: 21 March 2022
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