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Info

This Guide leads you through installation and provisioning of W-AIR Small Business solution.

Support starts from 5.02.20201228.4 / 4.04.45355.09.

Useful links:

Created: January 2021

Updated: February 2022

Permalink: https://wildix.atlassian.net/wiki/x/2BrOAQ

Table of Contents

Description

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Wildix W-AIR handsets: W-AIR Basic, W-AIR LifeSaver, W-AIR Med, W-AIR Office and W-AIR Headset. Follow the online Guides to get detailed informationW-AIR DECT Handsets Guide, W-AIR Headset Guide.

W-AIR Small Business solution

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  1. Open W-AIR SB web interface -> Extensions menu and select the handset you want to remove (click on the IPEI value):




  2. The Handset menu opens; enter the value “FFFFFFFFFF” into the field “IPEI” and click Save:



  3. Register a new handset to the W-AIR base station: on the handset open the menu Connectivity -> Register; after the new handset is registered, it appears on the W-AIR SB web interface -> Extensions menu
  4. Access the PBX via SSH and add PBX parameter “ResetHandset=yes” to the [wildixair] section of the /rw2/etc/provision.conf. Documentation: Provisioning Custom Settings
  5. Perform logout procedure: dial 99 from the handset and follow the prompts
  6. Remove PBX parameter “ResetHandset=yes” from the [wildixair] section of the /rw2/etc/provision.conf[wildixair]

Step 3. Assign a W-AIR Handset to User

You can assign W-AIR handset to a user via the handset itself or via WMS (starting from WMS 5.04.20220309.1).

Assigning via the handset

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Example: PIN is 4Ag7$Zl@, you have to dial 4247*

Follow W-AIR DECT Handset - User Guide to get more details.

Note

Admin password is also accepted.

...

Note

Note: The support starts from WMS 5.04.20220309.1

  1. Go to WMS -> Devices -> W-AIR devices




  2. Choose the handset and click Assign to user



  3. Enter user extension and click Save



Note

Note: To figure out which handset received the assigned extension, you can dial this extension and see which handset rings.

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  1. Choose the handset -> click Assign to user
  2. Select “unknown” in the Extension field


  3. Click Save 

Step 4. Set up Repeaters

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Note

W-AIR Upgrade logic in WMS 5.03.

Starting from WMS version 5.03.20210709.3, W-AIR System is upgraded according to the following policies:

  • there is 4 hours timeout for W-AIR upgrade
  • if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
  • after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

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  1. Go to the menu Extensions
  2. Click on the “IPEI” of the handset:


  3. The following window is displayed, allowing you to set up emergency settings:



  4. Modify the parameters:

    • “Alarm Line”: select the handset’s extension number
    • “Alarm Number”: Enter the number to be called when the alarm is triggered from the handset

      Note

      You can enter an extension number that must be called or customize the service by modifying the Dialplan in the WMS and to add the “Alarm Number” as a Called number into a Dialplan procedure.


  5. Tick off the Profiles that you wish to enable for this handset

  6. Click Save on the bottom of the page

  7. Go to Management menu and click Save and reboot to reboot the base station and apply the new parameters

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