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Info

This guide leads you through installation of W-AIR Base Sync Plus and setting up a W-AIR DECT Network in which the bases sync over LAN.

W-AIR Base Sync Plus and Sync Plus Outdoor support starts from WMS 4.01.44072.21.

Useful links: 

Updated: February 2022

Permalink: https://wildix.atlassian.net/wiki/x/PgjOAQ

Table of Contents

Watch the video tutorial about setting up a W-AIR Multicell Network (registration is required):

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Bad network topology: (there are more than three switches connected in a cascade)



Good network topology: (no more than three switches connected in a cascade)

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  • PoE switches or a 48V PoE power injector. Site survey is possible without network connectivity
  • A DHCP server. If you are using Wildix PBX as DHCP Server, go to Settings -> System -> DHCP Server and search for the device among the DHCP leases. Detailed information on configuration: WMS Settings Menu Admin Guide.
  • A W-AIR base. Reset the base station to the default settings
  • A W-AIR handset. Before getting started make sure the handset is fully charged. The handset does not need to be pre-registered to a particular base. Connect the base station to the power injector and turn it on

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When you have placed several base stations, go to the web interface of the base station → select menu LAN Sync and check the columns "Nwk. Jitter" and "Nwk. Delay". Make sure the values are as little as possible. 

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Check the Radio Coverage

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For detailed instructions, refer to Provisioning of Wildix devices - Admin Guide.

Go to menu Devices of the WMS, click +Add and provision the gateway. Provisioned base stations appear in the table of Devices.

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You can assign W-AIR handset to a user via the handset itself or via WMS (starting from WMS 5.04.20220309.1).

Assigning via the handset

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Note

Note: The support starts from WMS 5.04.20220309.1.

  1. Go to WMS -> Devices -> W-AIR devices



  2. Choose the handset and click Assign to user



  3. Enter user extension and click Save


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  • Fix parts connected to Aruba HP switch will have expected jitter < 300ns
  • Fix parts connected via 3 layer switch will have expected jitter < 500ns
  • Fix parts connected via 7 layers switch will have expected jitter < 2000ns 

Diagnostics Logging 

Note

The option is available starting from firmware v. 0450b13.

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When checking the Radio Coverage on the web interface of the Base station -> menu Multi Cell, pay attention that the coverage values of every connected base in DECT sync source column are infinite by design.



Statistics 

Menu Statistics, accessible via base station web interface, offers access to four administrative menus, allowing the system administrator to monitor:

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If you need to transfer a call to some third party when you have one active call and one call on hold, you can use in-call Feature codes (since it doesn't require opening a new channel): #8 for attended transfer and #9 for blind transfer. Consult Feature Codes and Pre answer Services Guide for detailed information.

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Note

W-AIR Upgrade logic in WMS 5.03.

Starting from WMS version 5.03.20210709.3, W-AIR System is upgraded according to the following policies:

  • there is 4 hours timeout for W-AIR upgrade
  • if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
  • after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

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