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WHS – Wildix Headsets

• WHS-MONO (one ear)
• WHS-DUO (two ears)
• WHS-BT (bluetooth, one ear)

Third party headsets integrated with Wildix phones: https://confluence.wildix.com/x/DASIAQ.

WHS-MONO / WHS-DUO

Packing list:

• 1 x headset WHS-MONO/ WHS-DUO
• 1 x  RJ9 cable
• 1 x 3.5 mm cable
• 1 pair x foam ear pads 

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• WP4X0 2015/ WP4X0G/ START (ex WP410)/ WorkForce/ WelcomeConsole
• WP600A/ ACG/ Vision/ SuperVision
• WP old series
• W-AIR Basic/ W-AIR 100 (EOL)/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office
• Compatible with iPhone and Android phones
• Compatible with Apple Mac and Windows PC

Connection

• Use RJ9 cable for WP4X0/ WP4X0G/ START/ Workforce/ WelcomeConsole and WP old series
• Use 3,5 mm cable for WP600A/ACG, Vision/ SuperVision, W-AIR Basic/ W-AIR 100 (EOL)/  W-AIR LifeSaver/ W-AIR Med/ W-AIR Office, iPhone and Android phones, Apple Mac and Windows PC

WHS-BT

Packing list

• 1 x monaural Bluetooth headset
• 1 x USB charging cable

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• Bluetooth version: V4.0
• Noise canceling
• Wideband Audio
• Monaural (One Ear)
• Flex, 360°
• Talk time: 12 hours
• Standby Time: 200 hours
• Working range: up to 20 meters
• Rechargeable time 3 hours
• Ergonomic design and adjustable headband for maximum comfort
• Light weight
• Answer / hangup / volume control on WP600AXX/ Vision/ SuperVision/ WorkForce/ W-AIR LifeSaver (ex W-AIR 150)/ W-AIR Med/ W-AIR Office/ iOS app
  • it works on Android app, only if “Native call support beta” feature is enabled; it works only on “pure” Android devices from Google
  • it works on WorkForce and WelcomeConsole only with USB dongle from Jabra / Plantronics / Sennheiser (e.g. Jabra Link 360/ 370)
  • it works on Collaboration on Mac OS / Windows only with USB dongle from Jabra / Plantronics / Sennheiser (e.g. Jabra Link 360/ 370)
    
    

Quick Start Guide

Description of buttons:

Charging

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• To answer or to end a call, press the receiver button on the headset
• The blue and green LEDs flash twice
• During the conversation the LED is off

MonoLED, DuoLED 

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It is possible to enable sidetone feature on Windows, consult this Article for details.

Quick Start Guide

Headset Overview

USB Connector Overview

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• Press Mute button during a call to mute/ unmute the microphone; enable/ disable silent mode.

WelcomeConsole-EXT – Extension module

Packing list

• 1 x Extension module
• 1 x RJ12 cable

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• 2 RJ12 ports for data in and out
• AC Power Adapter jack: Input: AC 100-240V; Output: DC 5V/1A

Quick Installation Guide

Connection

Connect the EXT IN port of the extension module to the EXT port of the Wildix phone using RJ12 cable.

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• Add Feature Keys to be monitored via the expansion module and move them under the desired section (under Exp module 1 / Exp module 2 / Exp module 3…)
• Click Save

WorkForce WiFi Dongle 

Packing list

• 1 x WorkForce WiFi Dongle

• 1 x Type-C adapter

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• IEEE802.11b/g/n/a/ac Wireless standard
• WPA-PSK/WPA2-PSK; WPA/WPA2 Encryption
• 2.4GHz and 5GHz Dual band frequencies
• Wireless speed up to 600 Mbps

Quick Start Guide

WiFi Dongle Connection

1. Connect WorkForce WiFi Dongle to Type-C adapter

2. Plug the Dongle into WorkForce USB Type-C port

   
   

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• Press Menu soft key on WorkForce
• Go to Network menu and select WLAN option
• Enable Wi-Fi connection: use Navigation keys or press Switch soft key to change Wi-Fi connection status from Disable to Enable; press Save soft key
• Searching for Wi-Fi Networks is in progress. After it is completed, there is a list of all available networks
• Select a Wi-Fi network from the list and press Connect soft key
• Enter password and press Save soft key
• WorkForce is now connected to the Wi-Fi network; the LED indicator blinks with fast short blue flashes during data transfer

WPEHS – Wireless Headset Adapter

Packing list

• 1 x EHS Adapter
• 1 x RJ45 cable
• 1 x RJ12 cable
• 1 x RJ9 spiral cord

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• 1 x RJ12 port (port 1 on the picture) to connect to Wildix phone
• 1 x RJ45 port (port 2 on the picture) to connect to Jabra headsets

• 1 x 3.5 mm Jack (port 3 on the picture) to connect to Plantronics headsets

  
  

Connection

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Jabra (GN Netcom):

Plantronics:

Sennheiser:

Firmware Upgrade (WelcomeConsole-EXT and WPEHS)

WelcomeConsole-EXT 

Starting from WMS version 3.86.36206.30, Firmware update is included into provisioning and there is no need to do it manually.

WPEHS

WPEHS firmware upgrade is performed via WP web interface.

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