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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device. Android Collaboration Version: 4.10.19 To check the current version, go to Android changelog: https://www.wildix.com/new-releases-and-updates/collaboration-android-app-changelog/ Updated: January 2020 Permalink: https://confluence.wildix.com/x/LYDt |
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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device. Android Collaboration Version: 4.12.40 To check the current version, go to Android changelog: https://www.wildix.com/new-releases-and-updates/collaboration-android-app-changelog/ Updated: March 2020 Permalink: https://confluence.wildix.com/x/LYDt |
Table of Contents |
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- Appendix 1: Sync of enterprise phonebooks with WildixDAV
- Appendix 2: Monitoring of colleagues and features with Function keys
- Appendix 3: Advanced Settings
- Appendix 4: Integration with intercoms
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To deactivate access to Presence and SIP server and stop receiving notifications, you can set your user status to Offline or log out from the app. Read the chapters Status and Log out for more info.
Note |
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Note: when the app disconnects from SIP / Presence server, the Android device disappears from the list of active devices in Wildix Collaboration interface. Once the application wakes up, it appears again in the list of registered devices. |
Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/
Login
Use your Collaboration credentials to access the mobile application:
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Tap Dialpad and select Function keys to switch to Function keys menu
Tap on a function key you wish to call
Select Call from thedrop-down list
Note |
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Note: function keys also allow you to monitor statuses, pick up calls, change statuses of trunks, timetables and switches, send DTMF etc. Check Appendix 2: Monitoring of colleagues and features with Function keys for more information. |
From Enterprise Contacts
Note |
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Note: by default the local contacts from your device’s phonebook appear in this menu. Contacts from your enterprise phonebooks appear in Contacts menu only after contacts sync (See Appendix 1: Sync of enterprise phonebooks with WildixDAV). |
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- Tap and hold Call continuity button
- Select a device from the list
- A call is automatically picked up on the selected devicedevice
Note |
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Note: to use mobile continuity, make sure that Dialplan rule "pbxfeatures (Features codes dialplan)" is added to "Included procedures" of the Dialplan used for managing calls. |
Note |
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Warning |
Limitations: Note: in case there is no need to monitor active calls or use mobile continuity, make sure that Dialplan rule "pbxfeatures (Features codes dialplan)" is added to "Included procedures" of the Dialplan used for managing calls. |
Note |
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Note: in case there is no need to monitor active calls or use Call continuity, you can switch back to Dialpad/ Function keys tabs. |
Chat
All the colleagues added to your roster appear in Chat menu.
Tap Chat
Use the search field to find a user
Tap a user and enter your message
Tap Paper plane icon to send the message
You can also open a chat from live search results and History.
Note |
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Note: unread messages are indicated with a message separator (a blue undulated line). |
View contact information
- Tap Details button (three dots) to view user's mobile number, email address (available only if it was added via Collaboration or WMS)
- In case this information is specified, you can place a call, send SMS or write email via external applications installed on your device
Note |
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Note: contact information is also available in History. |
Send a File / an Image / a Post-It
Send a file / an image:
Start a chat with a user
Tap +
Select the source. :
Photo & Video Library
Downloads
You can select a specific album from Photo & Video Library on your phone and select files to be sent:
Note |
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Note: the maximum file size to be sent is 100Mb. |
Send a Post-It
Start a chat with a user
Write your message
Tap +
Select the option Send as Post-It
Send a voice recording
- Start a chat with a user
- Press and hold Microphone icon to record a message
- After you finish, release to send
Note |
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To cancel voice recording without sending, slide left. |
Delete chats
- Select chats you would like to delete by holding them
- Tap Trash icon to delete
Participate in Ubiconf videoconference (beta)
Starting from Android Collaboration version 3.4.05, it is possible to participate in Ubiconf videoconference.
- Open a chat session with a user that sent you an invitation
- Tap on the invitation
- Select Join to enter the conference room or Call to access the conference in audio-only mode. Follow Ubiconf Videoconference User Guide for details
- To leave the conference room, tap Exit the conference (X)
Warning |
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Current limitations:
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Multiuser group chat
Note |
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Available starting from Android App version 4.10.19 and WMS version 4.03.44817.02. |
It is possible to:
- Send/ receive messages
- Send files
Call continuity, you can switch back to Dialpad/ Function keys tabs. |
Chat
All the colleagues added to your roster appear in Chat menu.
Tap Chat
Use the search field to find a user
Tap a user and enter your message
Tap Paper plane icon to send the message
You can also open a chat from live search results and History.
Note |
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Note: unread messages are indicated with a message separator (a blue undulated line). |
View contact information
- Tap Details button (three dots) to view user's mobile number, email address (available only if it was added via Collaboration or WMS)
- In case this information is specified, you can place a call, send SMS or write email via external applications installed on your device
Note |
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Note: contact information is also available in History. |
Send a File / an Image / a Post-It
Send a file / an image:
Start a chat with a user
Tap +
Select the source. :
Photo & Video Library
Downloads
You can select a specific album from Photo & Video Library on your phone and select files to be sent:
Note |
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Note: the maximum file size to be sent is 100Mb. |
Send a Post-It
Start a chat with a user
Write your message
Tap +
Select the option Send as Post-It
Send a voice recording
- Start a chat with a user
- Press and hold Microphone icon to record a message
- After you finish, release to send
Note |
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To cancel voice recording without sending, slide left. |
Delete chats
- Select chats you would like to delete by holding them
- Tap Trash icon to delete
Participate in Ubiconf videoconference (beta)
Starting from Android Collaboration version 3.4.05, it is possible to participate in Ubiconf videoconference.
- Open a chat session with a user that sent you an invitation
- Tap on the invitation
- Select Join to enter the conference room or Call to access the conference in audio-only mode. Follow Ubiconf Videoconference User Guide for details
- To leave the conference room, tap Exit the conference (X)
Warning |
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Current limitations:
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Multiuser group chat
Note |
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Available starting from Android App version 4.10.19 and WMS version 4.03.44817.02. |
Multiuser cloud-stored group chats with possibility to add up to 500 participants and send pictures/ files.
Warning |
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Limitations:
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Create a group chat
- Tap +
Specify the group name and tap Done
Add participants
Tap Done to finish
Add / remove participants
Note |
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Note: you cannot remove yourself and a group chat manager. |
Open the group chat management section by tapping on its name.
To add a participant: start typing a participant's name/ extension number in the search field, tick to add
To remove a participant: untick a participant or tap on a participant with indicated x icon
Tap Done to save changes
Leave/ close the group chat:
Only the group chat manager can close the chat. Other participants can leave it and can join back only after the manager adds them again.
- Select a group chat you would like to delete by holding it
- Tap Trash icon to leave/ close
History
Note |
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Note: call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets). |
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Install WildixDAV (optional): Sync your enterprise phonebooks. Read Appendix 1: Sync of enterprise phonebooks with WildixDAV for more information. Note: the option is disabled for Android 10 phones. You can use any 3rd party CardDAV sync tool instead.
Advanced: access and change these settings only if needed. More information on Advanced Settings in Appendix 3: Advanced Settings
About: Info about App version and developer
Exit: quit the app
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