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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud).

Created: June 2018

Updated: September 2021

Permalink: https://confluence.wildix.com/x/twM8AQ

Useful links:

Table of Contents

Other documents related to WMP (Wildix Management Portal):

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Details on each user profile: https://www.wildix.com/licensing/.

Per User licensing is available for any PBX type:

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade 

  • Copy PBX key from WMP:

    Note

    Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).


    • go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit

    • click the Copy icon (Copy PBX key to clipboard):

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  • Basic:
  • Essential:
    • users who need access to Collaboration
    • users who need access to Wildix mobile apps
    • users who need presence and chat features on supported Wildix devices
  • Business:
    • users who need to be able to create Wizyconf conference rooms in Collaboration (everyone can participate in video conferences, but only users with at least a Business license can create new rooms) 
    • users who need to be contacted via Kite
    • users who use WebAPI and TAPI integrations
    • users who need to be monitored via x-caracal (provided, x-caracal service is activated on the PBX)
    • users who need access to the Wizywebinar platform (additionally, Wizywebinar license must be assigned to this user in WMP for this PBX under Contacts tab)
  • Premium:
    • one license per system is enough for WBI services (2 hours of service per one license) 
      • for Voicemail Transcription to email, one license is necessary for each user who needs access to the service 
    • one license per system is enough for Fias and ESPA monitor integrations
    • one license is necessary for each user who needs access to CDR-View
    • one license is necessary for each user who needs access to x-caracal (provided, x-caracal service is activated on the PBX)
    • one license is necessary for each user who needs to manage Call groups (dynamically add or delete members) via WebAPI Wallboard
  • Wizyconf Room (one license for each Wizyconf Hardware conference station):
    • a Wizyconf hardware station must be assigned to a dummy (virtual) user of the system and this user must be assigned a Wizyconf Room license to be able to participate in video conferences
  • Wizywebinar:
    • one license for each user who needs to have access to Wizywebinar platform and set up webinars. 
    • NOTE: this license is assigned to the user in WMP, in PBX under the Contacts tab. In WMS it is necessary to make sure that the user's email is the same one indicated in WMP Contacts and the user has at least a Business license: Wizywebinar User Guide
  • Service: (free of charge, doesn't support SIP registration, any login permissions (Collaboration/ WMS)
    • park orbits 
    • virtual users created for call forwarding purposes (without login to Collaboration/ any device) in Dialplan
    • virtual users used for Identities feature (without login to Collaboration/ any device) to replace a real user's number
  • x-caracal:
    • x-caracal is Wildix's light and agile ACD stats solution, fully integrated into the communication system: x-caracal documentation
    • one license per system (the license is not assigned to any particular user)
    • only users with at least a Business license can be monitored with x-caracal
    • only users with Premium license can access x-caracal
  • MS-PhoneSystem:
  • CLASSOUND:one license per system (the license is not assigned to any particular user) 

For more details, please refer to the page https://www.wildix.com/licensing/.

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Warning

Limitation for 3.88 PBXs: chat history is not moved!

Enable SSH port on Cloud PBXs (optional) 
Anchor
Sshport
Sshport

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

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