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In this Quick Start Guide you can find information on how to connect WHS headsets (WHS-MONO, WHS-DUO, WHS-BT), Mono/ DuoLED, DuoLED Bluetooth, WelcomeConsole-EXT – keypad extension module for WelcomeConsole/ WP490 2015/ WP490G, WorkForce WiFi Dongle, WPEHS – Wireless Headset Adapter for WelcomeConsole/ WP490 2015/ WP490/ WP480G. Useful links:
Updated: January 2023 Permalink: https://wildix.atlassian.net/wiki/x/Fx-OAQ |
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WHS – Wildix Headsets
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IMPORTANT NOTE ABOUT CHARGING! Place the headset Headset on charge as shown in the following picture to avoid damaging the unit:
Warning! Placing the headset Headset in the other direction can lead to severe damage if the USB port output is higher than 1500 mA. |
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Notes:
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Packing list
- 1 x MonoLED-BT/ DuoLED-BT Headset
- 1 x Base Station
- 1 x USB Type-C to Type-C cable
- 1 x USB Type-A to Type-C adapter
- 1 x portable case
Compatibility
The Headset supports dual (multipoint) wireless connection, which means it can be connected to two devices simultaneously:
- Via Base Station. Such connection provides full support of LED user and call statuses and compatible with:
- Apple Mac, Windows PC
- WorkForce
WelcomeConsole
Vision/ SuperVision (starting from v.3.07.51)
Warning Limitation on Vision/ SuperVision: To change volume on MonoLED-BT/ DuoLED-BT, use volume buttons on Vision/ SuperVision.
- Via Bluetooth module embedded in the Headset itself.
- Vision, SuperVision
- W-AIR LifeSaver
- W-AIR Med
- W-AIR Office
Android, iOS apps
Warning Limitation: Connection via embedded Bluetooth module doesn't provide:
- LED user statuses support, only call statuses
- Call control (it works only if connected via Base Station)
Features
- Status LEDs: online, away, DND/conference, on call, ringing, call hold, missed call
- Answer/ Hangup/ Mute/ Volume control buttons
- Wideband audio frequency
- Ultra noise canceling mic
- Up to 30m wireless range
- Talking time up to 15 hours
- High-performance 6th generation CVC technology
Quick Start Guide
Headset Overview
Base Station Overview
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- Press Volume Up to increase the volume
- Press Volume Down to decrease the volume
Factory reset
- Press and hold Mute button and then connect the Headset either to the charging cable or the Base Station
- Keep Mute button pressed for two seconds after connecting the cable
- These steps will lead to a reset of the Headset
WelcomeConsole-EXT – Extension module
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Notes:
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Packing list
1 x WorkForce WiFi Dongle
- 1 x Type-C adapter
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