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CLASSOUND is a VoIP operator platform provided by Wildix.Available starting from WMS version 4.01.44081.22 and higher. Web page: https://www.wildix.com/classound/ Created: May 2019 Updated: January 20222023 Permalink: https://wildix.atlassian.net/wiki/x/qw-OAQ |
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What is CLASSOUND?
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CLASSOUND is a built-in VoIP trunk, available out of the box in the Wildix system, it is especially useful for international companies with offices in different countries because it gives them an opportunity to connect all of their offices using the same operator, and for companies who have customers and partners all over the world and simply need to place and receive international calls.
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https://fast.wistia.com/embed/medias/ha7jqyj3jd |
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- Only per-user systems with recurrent subscriptions (no lifetime)
- Min. supported WMS version: 4.01.44081.225.0X
Check open ports: CLASSOUND ports
Warning Limitation: max call duration via CLASSOUND is four hours.
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Note for the US and Canada: it is possible to request/update CNAM for CLASSOUND DIDs. Refer to Wildix Terms and Conditions, "How to interact with support" section. |
Outgoing calls
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The caller ID number that you send on an outgoing call to CLASSOUND must be a DID number that you own (in other words, you cannot send just ANY NUMBER that you want to send). It is possible to hide the outgoing caller ID using Feature code "Hide number" 92. |
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IMPORTANT: use E.164 (international) number format for outgoing calls. |
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The solution for the E911 compliance is available for every Wildix device (for non-fixed devices - starting from January 2022), for every system installed in the US that has CLASSOUND service enabled. No additional configuration is required, documentation CLASSOUND E911 Compliance.
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Note: Calls are guaranteed only in G711. |
Statistical reports
You can check statistical reports containing detailed information on incoming and outgoing CLASSOUND calls on WMP. Follow the documentation WMP Dashboards.
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