Wizyconf Videoconference - User Guide 5

Requirements

Browser

• Google Chrome

• Chromium

• Safari 12.1.X 

• Microsoft Edge 79.0.309 and later

• Firefox

For Screen Sharing: 

• Chrome v. 72
• Firefox v. 66+

Wildix licenses:

• UC-Business or UC-Premium for each user who needs to be able to create a conference room (more information: https://www.wildix.com/licensing/)

Ports to open on firewall

Check here: Ports used by Wildix services.

Bandwidth requirements

The bandwidth used by Wildix Videoconference is adaptive and varies to provide the best experience on participants’ network. 

Minimum bandwidth required:

• Outbound from the participant: 300 kbps

• Inbound to the participant: 300 kbps

Ideal bandwidth:

• Two-person video calls:

• Outbound from the participant: 2.6 mbps

• Inbound to the participant: 2.6 mbps

• Group video calls:

• Outbound from the participant in all situations: 2.6 mbps

• Inbound to the participant with 5 participants: 3.2 mbps

• Inbound to the participant with 10 participants: 4.0 mbps

It is possible to save bandwidth usage by selecting options in Conference Settings. More details can be found in chapter 30280807.

Number of participants

• Video conference: 25 users

• Also tested scenarios with up to 60 participants where up to 4 participants had audio and video enabled while others participated passively (speakers can change from time to time)  

Wizyconf additional equipment

To ensure efficient collaboration during videoconferencing in small and large meeting rooms, Wildix offers some additional equipment:

• Wizyconf Huddle-Room which is a Plug&Play solution for small meeting rooms often called as huddle rooms. It has 120° wide angle Full HD webcam and 360° microphone. More information can be found in this /wiki/spaces/DOC/pages/30281361 
• Wizyconf Voice which is a speakerphone that can be used in large meeting rooms. It has 3 built-in microphones and you can additionally connect two external mics. For detailed information, refer to this Guide
• Wizyconf Conference Room - the first professional easy-to-use web conference – a fully equipped conference room: Wizyconf Conference Room - Documentation

Create a conference room

To create a new conference room:

1. Access Wildix Collaboration

2. Click on the blue Video Conference icon in the top menu 

3. Video Conference dialog opens, click NEW CONFERENCE + in the lower right-hand side of the screen

4. Fill out the following fields:

   • 1 - Title: enter conference title 

   • 2 - Invite participants (optional): start typing a name into the search field to invite a user / a contact or enter the email address to invite any external user via email 

   • 3 - Description (optional): add a description of your event (if filled out, the description field will be present in the email invitation sent to participants)

   • 4 - Conference scheduling (optional): tick off the Calendar icon, then select the date and the time of your conference, timezone and set up recurring video conferences

   • 5 - Language (optional): change the language of an invitation email and separately select dial-in numbers (you can select 2 countries)

     

5. (After you have filled in the fields): Click Tick icon to save the room

6. The conference is added to the list and you can find it by its title: 

Now you can click on the conference to join it. 

Schedule a conference 

It is possible to schedule the conference or set it up as a recurring event the moment when you create a new conference room, or any time by editing an existing conference room:

1. Open the conference dialog from Collaboration
2. Tick off the Calendar icon (Schedule) in the bottom of the dialog
3. Select the date and the time of your conference, select the timezone

4. (If you wish to set up a recurrent event): click Does not repeat and set up the recurrence:  

5. Click Tick icon in the lower right-hand side of the Video Conference dialog to save changes.

Access a conference room

It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number. 

Access from email invitation

All invited users receive an invitation via email:

• 1 - Scheduled event is automatically added to your calendar

• 2 - You can access the conference via the link provided in the email 

• 3 - You can also access the conference in the audio-only mode by calling the local number for your country. Click Find a local number to view the full list.

• 4 - This is the ID number (PIN) of the conference 

Access for external users

When an external user clicks on the provided link, they need to enter their name and (optionally) their email or sign in via social networks:

Access from Collaboration

Video Conference dialog

PBX users can access any conference created previously by them and the ones to which they were invited, from the Video Conference dialog:

1. Click on the blue Video Conference icon (Screen icon) in the top menu 

2. Find the conference by its title and click on it to join it: 

Chat invitation

A PBX user invited to a conference receives an invitation via chat and can access it by clicking on the link (or by calling the indicated phone number from their Wildix device to access in audio-only mode):A PBX user can access a conference room by clicking on the link received via chat, from:

• Collaboration
• Vision/ SuperVision desk phones
• iOS/ Android app 

Access from smartphone

PBX user

When a PBX user is invited to a conference, they receive an invitation via email/ chat with a link to join the conference via web and a phone number, allowing them to join the conference in audio-only mode from their Wildix device. 

External user

All invited users receive an invitation via email with a link to join the conference via web and a local phone number that they can dial to join the conference in audio-only mode. 

Access from Vision/ SuperVision phones

Access from Wizyconf Conference Room (Wizyconf station)

Access in audio-only mode

PBX users can access the conference in the audio-only mode by calling the number 98XXXXXXX, where 98 is the Feature code Conference (by default) and XXXXXXX is the conference ID number (Conference ID is provided in the email invitation). 

External users can access the conference in the audio-only mode by calling the local phone number provided in the email invitation.

To access the conference:

• Call the provided phone number

• External users are requested to enter the conference ID number (Conference ID number is provided in the invitation email)

• All users are requested to say their name, after which they access the conference (other participants present in the conference are notified when audio-only users are connected and disconnected)

Conference controls 

Users start muted/ hidden

By default all users access the conference with their microphones enabled and cameras disabled.

The option to decide whether users should access the conference with their webcams enabled/ microphones disabled is reserved to the conference moderator:

1. Click three dots in the lower right-hand side of the screen
2. Click Settings

3. Click on More tab; here are the options available only for the Moderator:

   • Everyone starts muted: users join the conference with their webcams enabled and microphones disabled
   • Everyone starts hidden: users join the conference with their microphones enabled and webcams disabled
   • Everyone follows me: users see on the screen what the moderator shows (tiles view/ sidebar view with selected user)
4. Tick off the the options and click on OK to apply

Microphone, Speakers and Camera settings

• 1 - Click to Mute/ Unmute your microphone or click the small Arrow down icon to access your microphone and speakers settings

• 2 - Click to Start/ Stop your camera or click the small Arrow down icon to access your webcam settings 

• 3 - Access Microphone/ Speakers/ Camera settings
  1. Click three dots (More actions) in the lower right-hand side of the screen 

  2. Click Settings: in this dialog you choose your devices as well as play a sound test

Video quality

You can adjust the quality for your video streaming. 

1. Click three dots (More actions) in the lower right-hand side of the screen 

2. Click Manage video quality

The video quality of the user who is shown on the main screen is displayed in the upper right-hand part of the screen (only for Sidebar view):

Language settings

To change the language of the interface: 

1. Click three dots (More actions) in the lower right-hand side of the screen 
2. Click Settings

3. Settings dialog opens, click on the tab More 

4. Select the language from the drop-down list and click Ok to apply

Invite more participants / share the conference link

From within the conference

1. Click Invite people icon in the lower right-hand side of the screen

2. Copy the meeting link or share meeting invitation via email. You can also view the local Dial-in phone numbers to enter the conference in audio-only mode:

   

From Collaboration

1. Open Video Conference dialog
2. Find your conference room in the list
3. Click the Pencil icon next to it

4. Start typing a name into the search field to invite a user / a contact or enter the email address to invite any external user via email:

5. Click Tick icon in the lower right-hand side of the Video Conference dialog to save changes.

Toggle between Tiles view and Sidebar view 

Tiles view (on the left) and Sidebar view (on the right):

•  Click Toggle tile view (Tiles icon) in the lower right-hand side of the screen to switch between Tiles view and Sidebar view:

Chat and private messages

To enter group chat (with all the users):

• Click on the Chat icon (Bubble icon) in the lower left-hand side of the screen

You can use emoticons and attach file (also via Drag&Drop):To send a private message:

1. Click on the preview/ video of that user 
2. Click on three dots (More actions) in the lower right-hand side of the screen (upper right-hand side of the screen in Tiles view)
3. Click Send private message

Private message is sent only to the selected user and can be viewed in the chat only by you and that user. Private messages are labeled as "Private message to" (in the bottom of the message):

Adjust microphone volume of certain participants 

You can decrease mic volume for separate users or completely mute them (for yourself):

1. Click on the preview/ video of that user 
2. Click on three dots (More actions) in the lower right-hand side of the screen (upper right-hand side of the screen in Tiles view)

3. Move the yellow indicator to the left to decrease the volume / to the right to increase the volume:

Screen sharing 

To share your screen:

1. Click on the Screen icon (Share your screen) in the lower left-hand side of the screen

2. Select the content you want to share: the entire screen, separate application windows or your browser's tab and click Share button

Screen icon in the lower left-hand side of the screen turns yellow for the person who is sharing the screen.

To terminate the screen sharing session:

• Click Stop or Stop sharing button (depending on the content you are sharing)

Otherwise can click again the Screen icon (the icon turns white again when the screen sharing session is terminated).

Screen sharing to Wizyconf Conference Room (Wizyconf station)

You can share your screen to without entering a conference room:

• Open the Video Conference dialog from Collaboration
• Select a conference room from the list and click Screen icon next to this room, to start sharing your screen 
• Select the content and click Share button
• Click x End icon or Stop sharing button to terminate the streaming session

Notes:

• supported browsers: Chrome v. 72+; Firefox v. 66+
• no video and audio
• participants who share their screen do not enter a conference room, but their user statuses change to DND and they are displayed as participants inside a conference

Screen sharing in Native app

WebRTC screen sharing is available starting from Native App v. 2.1.7.

How to share:

• Click Start / stop desktop sharing button from the Conference control bar
• Select the content you want to share: the entire screen or application window and click Share button
• To terminate the screen sharing session, click Start / stop desktop sharing button in the Conference control bar

Share a YouTube video

To start sharing a YouTube video: 

1. Click three dots (More actions) in the lower right-hand side of the screen 
2. Click Share YouTube video

3. A new dialog opens; paste the link to the YouTube video and click on Share

To stop sharing the video:

1. Click again three dots (More actions) in the lower right-hand side of the screen
2. Click Stop YouTube video
3. A new dialog opens; click Remove to confirm 

Raise your hand

• Click on the Hand icon (Raise/ Lower your hand) in the lower left-hand side of the screen

The Hand icon turns yellow for the user who has raised the hand. A yellow Hand icon is displayed in the upper part of the preview of the user who has raised the hand:User who has raised a hand can click the Hand icon once again to lower the hand (in this case the Hand icon will turn white again).  

Moderator control options

In addition to being able to decide whether participants should start with their webcams and microphones enabled/ disabled, there are other options reserved for the conference moderator:

• Mute separate users
• Mute all users except for one
• Expel users from the conference
• Conference recording
• Live streaming

Mute users

To mute a user:

1. Click on three dots in the upper right-hand side of the screen (upper left-hand side of the screen in Sidebar view)
2. Click Mute 

To mute everyone else except for one user:

1. Click on three dots in the upper right-hand side of the screen (upper left-hand side of the screen in Sidebar view)
2. Click Mute everyone else

Expel users from a conference

To expel a user:

1. Click on three dots in the upper right-hand side of the screen (upper left-hand side of the screen in Sidebar view)
2. Click on Kick out 

Live streaming

This feature allows you to make live streaming of your conference to YouTube and Facebook.

To start live streaming:

1. Click on three dots in the lower right-hand side of the screen
2. Click Start live stream 
3. New dialog opens; enter the Live stream key and click Start live stream

To stop live streaming: 

Video tutorial: