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With x-bees, logging into Salesforce and Hubspot is automatic: all external calls are automatically registered if a match is found either.
in Salesforce or Hubspot. Recorded call data includes participants, type and duration of call, date and time, and information about transfers. This allows sales teams to invest their time in more important activities, such as talking to customers and prospects and running demos and webinars.
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Kite website widget generation
Changelog reference tickets: XBS-1405, XBS-1546
Today customers are on the web, so many companies add online chat to their websites. The problem is that after a customer closes the chat window, there’s no way for the sales team to follow up.
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Start screensharing from the audio call.
Changelog reference ticket: WMS-13549
During a one-on-one call on x-bees, users often realise they must show their screen to the other party. That’s why we added an option to start screen sharing from an audio call. In case one of the participants starts screen sharing, the audio call will be seamlessly converted into a video conference with screen sharing enabled.
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