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CRM news
Changelog reference tickets: XBS-1006 and WMS-13853
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in Salesforce or Hubspot. Recorded call data includes participants, type and duration of call, date and time, and information about transfers. This allows sales teams to invest their time in more important activities, such as talking to customers and prospects and running demos and webinars.
Documentation: Salesforce Integration.& HubSpot Integration.
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Kite website widget generation
Changelog reference tickets: XBS-1405, XBS-1546
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Wildix goes one step further with its Kite website widget, making it possible for a sales team to maintain an ongoing conversation with a customer. For a website visitor, the Kite widget is an entry point to join x-bees, where a sales team can take care of those leads, nurture them and turn them into customers.
Documentation: x-bees website widget configuration.
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Start screen sharing from an audio call
Changelog reference ticket: WMS-13549
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