Page Comparison

WMP Date: 04.10.2022

Improvement

[WMS-14754] - wmp: added “Pay My Bill” button to the invoice PDF and emails with invoice sent to US Partners

WIService v. 3.10.4. Date 30.09.2022

Improvement

[WMS-15120] - added possibility to open a browser tab with Collaboration via WIService

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CLASSOUND Date: 22.09.2022

Improvement

[WMS-14757] - wmp: added Instant Virtual Porting option when ordering Full DIDs Porting via WMP, which allows to receive incoming calls to existing numbers via CLASSOUND almost immediately

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Also, added “Help” link on the WIService About screen, which leads to WIService documentation. 

WMP Date: 16.09.2022

Improvement

[WMS-15039] - wmp: added possibility for US Partners to use Apple Pay/ Google Pay options for paying bills via WMP

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WIService v. 3.10.1. Date 05.09.2022

Improvement

[WMS-11092] - int: made some screen sharing performance improvements

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CLASSOUND Date: 23.08.2022

Improvement

[WMS-14227] - wmp: made some improvements on the “Stats of calls” and “List of calls” tabs of the CLASSOUND Dashboard in WMP:

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WIService v. 3.9.1 Date: 15.08.2022

Improvement

[WMS-12727] - int: added possibility to send feedback about WIService 

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CLASSOUND Date: 12.08.2022

Improvement

[WMS-14061] - classound: in the scope of E911 Compliance, added possibility to set up multiple Callback numbers used for emergency calls in the USA

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Documentation: How to send and receive SMS via CLASSOUND

WMP Date: 09.08.2022

Improvement

[WMS-14287] - wmp: added a new payment method for US Partners, which allows payments with Credit card

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[WMS-13872] - classound: allowed calls via CLASSOUND from any PBX in WMS Network if at least one PBX has CLASSOUND license

WMP Date 02.08.2022

Improvement

[WMS-14565] - wmp: added information about expected shipment of orders in WMP 

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[WMS-14683] - int: fixed an issue in which WIService could not be started on macOS 11.6.8 or earlier after upgrade to WIService v. 3.8.1

WMP Date: 26.07.2022

Improvement

[WMS-11752] - wmp: added possibility to activate automatic payment of invoices via WMP

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Documentation: How to process and pay bills directly via WMP 

WMP Date: 25.07.2022

Improvement

[WMS-14370] - wmp: added possibility to transfer HWaaS devices from one PBX to another via WMP

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WIService v. 3.8.1 Date: 22.07.2022

Improvement

[MS-14427] - int: made some performance improvements for Headset integration:

• improved headsets support
• fixed an issue on some headset models in which it wasn’t possible to resume a call from hold via the headset if “Ring on hold” option was disabled 
• fixed an issue with unhold functionality on Sennheiser SC 660 headset, with “Ring on hold” enabled 

WMP Date: 05.07.2022

Improvement

[WMS-13588], [WMS-14407] - wmp: implemented the policy of adding support cost to the purchase of a LifeTime license and added a relevant notification on the WMP

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[WMS-14207] - int: fixed an issue with Outlook integration in which it wasn’t possible for user to choose calendars for sync with Collaboration in some cases

WMP Date: 30.06.2022

Improvement

[WMS-13703] - wmp: added possibility to download Wildix training certificates via WMP

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WMP, CLASSOUND Date: 20.06.2022

Improvement

[WMS-13661] - wmp: added possibility to add/ edit Emergency 911 address via WMP

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[WMS-13855] - int: fixed an issue in which WIService was blocked by Sophos antivirus on Windows, starting from WIService v. 3.7.3

WMP Date 26.05.2022

Improvement

[WMS-14102] - wmp: added possibility to order CLASSOUND DIDs for Resellers via Wildix Management Portal 

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• Note: Outbound SMS data is displayed starting from 05 May 2022

WMP Date  12.05.2022

Improvement

[WMS-14018] - wmp: improved possibility for Partners to manage Resellers 

• To manage existing Resellers, go to the Reseller’s Contacts -> click Add and create a new Contact. The new Contact is activated automatically (no email confirmation required), and allows Portal access. 
• When adding a new Reseller, you are now immediately asked to create a Contact for the Reseller. This Contact is automatically granted Portal access.

WMP Date 09.05.2022

Improvement

[WMS-13644] - wmp: added a new option "Convert LT to Recurrent 2022" under Customer Care -> Promo related questions in WMP, which allows to send a request  for converting LifeTime PBXs into recurrent ones

Note: To have the request processed correctly, the following details should be provided:

• List of PBXs to be converted from LT to Recurrent
• Expected number and type of licenses on each PBX

WMP Date: 05.05.2022

Improvement

[WMS-13591] - wmp: allowed to add services to PBXs under Commitment

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CLASSOUND Date: 22.04.2022

Improvement

[WMS-11721] - classound: allowed international call transfer within Call Termination Area 1

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WIService v 3.7.6 (Windows) Date: 19.04.2022

Improvement

[WMS-13463] – col: deprecated x86 Windows Collaboration native app as 32-bit systems are no longer used

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WIService v 3.7.3 (Windows), v. 3.7.4 (macOS) Date 01.04.2022

Improvement

[WMS-13353] - int: upgraded WIService on Windows to 64-bit version

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CDR-View, Date 23.03.2022

Improvement

[WMS-13606] - sys: changed the logic and activation procedure of the unified CDR-View in WMS Network:

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WIService v 3.7.2 Date: 18.03.2022

Improvement

[WMS-13462] - col: added logic so that Collaboration native app on macOS is updated automatically via WIService

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[WMS-13496] - wmp: fixed an issue of incorrect currency symbol (euro instead of CHF) in Price list (Excel format) for Switzerland partners

Improvement

[WMS-13547] - wmp: added email notification for Partners informing about changes of licence count on PBXs that belong to them or their Resellers/ End Users 

WIService v 3.7.1 Date: 16.03.2022

Improvement

[WMS-13050] - int: merged Fax Printer functionality into WIService

WIService v 3.6.3, Jabra Headsets Date: 03.03.2022

Improvement

[WMS-8739] - col: added logic of automatic update of Collaboration native app on Windows (64-bit version) via WIService

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WIService v 3.5.12 Date: 16.02.2022

Improvement

[WMS-13336] - int: WIService performance improvements

WIService v 3.5.11 Date: 09.02.2022

Improvement

[WMS-13360] - int: added support for new Kuando Busylight Alpha device

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WIService v 3.5.10 Date: 03.02.2022

Improvement

[WMS-13299] - int: added support for new model of Kuando Busylight UC Omega device

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CLASSOUND Date: 28.01.2022

Improvement

[WMS-13074] - wmp: added "Stats of SMS" and "List of SMS" to CLASSOUND reports in WMP Dashboards

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WIService v 3.5.7 Date: 04.01.2022

Improvement

[WMS-13005] - int: made some WIService UI improvements under Windows Quick Launch Toolbarand macOS Menu Bar

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[WMS-12762] - kite: added an event with post message “callEnded” at the end of Kite video/ audio call, which can be used for external integrations to give possibility to return to the initial screen after Kite call is ended

Improvement

[WMS-9781] - int: merged Outlook Integration into Wildix Integration Service on Windows

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WIService v 3.4.10, Outlook Integration v 2.7.2 Date: 07.12.2021

Improvement

[WMS-11493] - int: added the Update Now button that allows manual WIService update on macOS and Windows

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WIService v 3.4.9, Outlook Integration v 2.7.1 Date: 29.11.2021

Improvement

[WMS-12729] - int: improved the connection security and reliability between Outlook and WIService

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• to enable/ disable DND, press and hold "On/Off hook" button

[WMS-12311] - int: deprecated WIService component starting from v 3.4.5 on macOS 10.11 and prior

Fix

[WMS-12344] - int: fixed several issues with connected Kuando Busylight or similar device in which:

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WIService v 3.3.3 Date: 05.08.2021

Improvement

[WMS-11852] - int: WIService stability improvements on macOS and Windows

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Kite Documentation will be updated later.

Improvement

[WMS-11491] - int: merged Headset integration functionality into WIService on macOS

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WIService v 3.3.2, Screen sharing component v 3.2.19, Fax printer v 3.1.7, TAPI driver v 1.4.5 Date: 16.07.2021

Improvement

[WMS-11679] - int: signed uninstall exe files for Wildix integration components to prevent them from being detected by antivirus software

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Headset Integration v 2.9.7 Date: 28.06.2021

Improvement

[WMS-10610] - int: added battery level support for DuoLED-BT to be displayed under Headset integration on macOS

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• apply your requests via WMP -> Help Desk-> Customer Care -> CLASSOUND -> select “Set or update CNAM (US/Canada Partners only)”
• provide PBX and DID you want to order or modify CNAM
• CNAM should not be longer than 15 characters
• order can take up to 24 hours after submission to confirm by our vendor's database and up to 72 hours over business days for completion

Updated documentation: Wildix Terms and Conditions.

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CLASSOUND Date: 26.05.2021

Improvement

[WMS-10285] - classound: added support for the US/ Canada 911 Emergency calls

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Documentation: How to configure and use CLASSOUND.

WMP Date: 19.05.2021

Improvement

[WMS-11147] - wmp: added option to request tax breakdown for invoices/ quotes for the US and Canada

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WIService v 3.2.10 Screen sharing v 3.2.17, WMP, File sharing Date: 23.04.2021

Improvement

[WMS-8553] - sap/wmp: added possibility to download invoices in .csv format and CLASSOUND Usage reports

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WIService v 3.2.9 Date: 16.04.2021

Improvement

[WMS-10946] - int: added auto update option for MSI packages

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Outlook Integration v 2.6.13 Date: 08.04.2021

Improvement

[WMS-10820] - int: Outlook integration improvements:

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[WMS-9247] - int: fixed an issue with impossibility to generate a call using click2call feature (tel:, sip:) for Microsoft users without admin rights

WMP Date: 31.03.2021

Improvement

[WMS-10768] - wmp: Help Desk redesign - added a form for Customer Care requests

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WIService v 3.2.5, Screen Sharing v 3.2.15, Outlook Integration v 2.6.11, Fax Printer v 3.1.6 Date: 25.03.2021

Improvement

[WMS-10609] - int: added battery level support for DuoLED-BT to be displayed in WIService tray menu on Windows (coming soon)

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Outlook Integration v 2.6.9, Headset Integration v 2.9.2, Screen Sharing v 3.2.13, Fax Printer v 4.1.4 Date: 15.03.2021

Improvement

[WMS-10598] - int: added native support for Headset integration, Fax printer and Screen sharing to comply with macOS on Apple M1 chips

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WIService v. 3.1.17 Date: 02.03.2021

Improvement

[WMS-10518] - app: added WIService native support to comply with macOS on Apple M1 chips

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Kite, TAPI driver, Fax printer v. 4.1.3, Headset integration v. 2.9.1, Screen sharing component v. 3.1.12 Date: 23.02.2021

Improvement

[WMS-10613] -kite: replaced Google+ (End-Of-Life) with Google SSO for Kite sign-in form

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Outlook integration v. 2.6.4 Date: 15.02.2021

Improvement

[WMS-10039] - app: fixed an issue with status of MS teams' users not showing in Outlook

[WMS-10483] - app: fixed an issue when after deleting the integration, it was still displayed as Installed in Collaboration Settings -> Extensions

WMP Date: 10.02.2021

Improvement

[WMS-7671] – wmp: allowed sharing of Per User Licenses between Cloud PBXs over WMS Network on WMP

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[WMS-10485] – app: fixed an issue with WIService version being not displayed after uninstalling screen sharing component

API Date: 28.01.2021

Improvement

[WMS-10439] – api: created a separate API documentation server for microservices

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WIService v 3.1.7 (Windows) Date: 05.01.2021

Improvement

[WMS-9998] - app: improved UI behaviour when changing the scale and layout option on Windows

Outlook integration v 2.6.1 Date: 20.12.2020

Improvement

[WMS-9780] - app: "Sync calendar" option is now moved to Outlook Ribbon

WIService v 3.1.4 (macOS) Date: 15.12.2020

Improvement

[WMS-10189] - app: added auto-update option

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The issue is fixed by increasing the volume level by +10 dB. To achieve this, upgrade the Headset firmware: https://confluence.wildix.com/x/bgKmB.

Kite Date: 21.05.2020

Improvement

[WMS-8242] – kite: improved behavior of chat sessions when Kite user connects to a Call group

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