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x-hoppers Dashboard provides valuable statistics about the usage of x-hoppers, offering insights into agent activity and conference connectivity. This includes data such as the duration agents were connected to conferences and other relevant statistics.
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Documentation: x-hoppers Agents Stats.
Videoconference
Improved Logic for Storing Camera, Mic and Noise Suppression Preferences
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We’ve introduced a new feature that enhances the integration capabilities by adding support for iFrame integrations. This functionality enables you to set up integrations with various applications and services and conveniently view the associated data within the Info frame section in x-bees.
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Documentation: How to set up x-bees iFrame integration.
Improved Phonebook Integration
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Note: The feature is currently available in Italy, the United Kingdom, the United States, and Canada.
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Documentation: How to send and receive SMS via CLASSOUND.
APIs for x-bees Conversations
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