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Info

Update repository: rel50. In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://confluence.wildix.com/x/ToBtB

Other changelogs: https://www.wildix.com/new-releases-and-updates/

...

Warning
Important for WMS network in WMS 5.03:
  1. For correct behavior of WMS network, first update Server PBX and then Client PBXs
  2. In case of updating from WMS versions lower than 5.02, make sure that your WMS Network credentials correspond to the new security requirements and only then proceed with updating the PBXs:
    • Login: 13 characters, it's required to use lowercase letters and digits [a-z 0-9]
    • Password: 24 characters, it's required to use lowercase, uppercase letters and digits [A-Z a-z 0-9] 
  3. After upgrade WMS network to 5.03, for the correct work of calls between nodes, the following ports must be opened: 443 (or custom secure port) + RTP ports (on SIP-RTP page)


Warning

Starting from May 16, 2022, WMS Stable version 5.04.20220425.1 upgrade becomes gradually available in different regions/ countries, according to the following schedule:

  • May 16: upgrade available for the PBXs related* to the UK, the Netherlands, Estonia, Finland, Denmark, Sweden, India, Australia
  • May 18: United States, Canada, Latin America
    • May 21 (at night): weekly auto-upgrade available for all the countries listed above
  • May 23: Germany, Austria, Switzerland
  • May 25: Italy
  • May 27: France, Belgium, Spain
    • May 28 (at night)monthly auto-upgrade available for all the countries

*Note: PBX is considered as "related to a certain country", based on the Wildix sales manager assigned to the Partner, and not based on the physical location of the system or the customer.

If you want to try the version right away, before the official rollout, you can use rel50rc repository to manually update your PBXs.


WMS Release Candidate 5.04.20220425.1 Date: 27 April 2022

Warning

IMPORTANT: This version will be available only for PBXs related to the countries according to the schedule (see above)! 

You can use rel50rc repository for manual upgrade of your PBXs if you want to try this version right away.

Improvements

[WMS-12707] - sys: improved the logic of clearing CDR data, so that both local and external CDR databases follow the same cleanup rules (configured in WMS -> Settings -> PBX -> Call and chat history)  

[WMS-13737] - wms: added a warning notification if a serial number in the domain is used to access WMS  

Note: In Q2'22 the access to PBX with the serial number in the domain will be impossible. Please use PBX name instead

Fixes

[WMS-9812] - col: fixed an issue in which pop-up notification for BLF key “Call group” didn’t work correctly and wasn’t cleared in Collaboration after the call was answered, if there were 2 simultaneous calls to the Call group 

[WMS-11126] - sys: added Windomain field to import of users/contacts from Active Directory, to provide possibility to manually enter the domain 

Note: In case the WINDOMAIN field is empty, the old logic applies and the data is automatically taken from Base DN

DocumentationImport of Contacts and Users Guide

[WMS-12801] - wms: fixed an issue in which it was not possible to upload Company logo (fax cover) for user via WMS 

[WMS-12873] - sys: fixed an issue in which local VLAN settings for FXO/ FXS r3 media gateways were deleted after provisioning and the gateways couldn’t reach PBX 

[WMS-13148] - wms: fixed an issue in which the feature "Show original caller number", enabled in trunk settings, displayed called number instead of the caller, if the call was made to local user from mobile app via the Callback option 

[WMS-13319] -  wms: fixed an issue in which changes of preferences for multiple users who were Call group members led to incorrect presence status in Call groups

[WMS-13508] - col: fixed Collaboration UI issues in Dark mode, including color styles of buttons and menu items, typing hint, incorrect font color after enabling Dark theme, etc. 

[WMS-13639] - sys: fixed an issue of distorted audio which sometimes occurred in case of a call from Vision, SuperVision, or mobile app (Android or iOS) to Voiceflex SIP trunk provider 

[WMS-13662] - sys: improved the logic of estimating average hold time, which is announced to callers in queue 

[WMS-13728] - sys: fixed an issue in which user status in Collaboration didn’t sync with Outlook calendar events, in case the user was new and they didn’t use Microsoft365 Settings tab in Collaboration yet 

[WMS-13802] - col: fixed an issue of failed sync of big Microsoft365 phonebooks, which resulted in missing or duplicate phonebook contacts in Collaboration 

[WMS-13841] - sys: fixed an issue in which calls via CLASSOUND failed if they were managed through Mobility extension lookup 

[WMS-13934] -  sys: fixed one way audio issue if a call was put on hold and resumed/ transferred from FXO gateway after upgrade to the latest WMS Stable 5.04

[WMS-13962] - wms: fixed an issue when Call History in Collaboration failed to load after upgrade to WMS Beta v 5.04.20220422.2 

New Firmware

New firmware for WelcomeConsole v. 68.145.2.45,  Workforce v.65.145.6.26, W02FXS r3 v 27191018, W04FXO r3 v. 27811018, W04FXS r3 v. 27811018, W24FXS r3 v. 27811018

[FXX-19] - dev: rolled back FXS/FXO gateways firmware due to found issue with configuration reset after upgrade from WMS 5.03 to the latest WMS Stable 5.04

[WP-152] - dev: fixed some issues with DuoLED-BT headset connected to WorkForce in which 

  • there was no ringtone and LED indication on an incoming call after the previous call was just hung up
  • it was impossible to answer a second incoming call 

[WP-184] - dev: fixed some issues emerging after hanging up a call from DuoLED-BT headset connected to WelcomeConsole:

  • there was no ringtone on an incoming call
  • it was impossible to answer a second incoming call/ retrieve a call from waiting
  • 2-3s audio delay for a caller

[WP-201] - dev: fixed an issue with DuoLED-BT headset connected to WorkForce, in which after changing “Headset Ring Mode” settings from “Headset” to “Speaker”, the ringtone during an incoming call was still played on the headset 

WMS Stable Hotfix Date: 13 April 2022

Additional package: cw-5.04.20220413.1

Fix

[WMS-13730] - sys: fixed an occasional issue in which after closing Collaboration app on mobile (iOS and Android), users didn’t get incoming Call group calls

WMS Stable Hotfix Date: 12 April 2022

Additional package: 5.04.20220412.1

Fix

[WMS-13842] - wms: fixed an issue in which sync of contacts via CardDAV stopped working after upgrade from WMS 5.03 to 5.04

WMS Stable Hotfix Date: 11 April 2022

Additional package: 5.04.20220411.1

Fix

[WMS-13846] - wms: fixed an issue in which check-in via Hotel Manager was not possible after upgrade to WMS 5.04.20220325.8

WMS Stable Hotfix Date: 25 March 2022

Additional package: cw 5.04.20220325.8

Improvements

[WMS-12715] - x-ca: allowed access to REST API on x-caracal

...

[WMS-13663] - col: fixed an issue in which Collaboration interface was in English though Estonian language was set

WMS Stable Version 5.04.20220309.1 Date: 10 March 2022

New Features

...

  • SpeakerDisable=yes - disables the speaker mode for all WorkForce devices;
  • SpeakerDisable=no - enables the speaker mode for all WorkForce devices;
  • SpeakerDisable=list of extensions (e.g. SpeakerDisable=38001,24001,22005) - disables the speaker mode for the mentioned extensions.

Improvements

[WMS-9771] - wms: added new API endpoints for trunk lists

...

[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

...

WMS Stable Version 5.03.20220127.1 Date: 27 January 2022

Fixes

[WMS-12577] - sys: fixed an issue in which after upgrade of PBX, the ESPA monitor stopped working and its package was reinstalled, overwriting existing configurations with default ones

...

[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

WMS Stable Version 5.03.20211222.2 Date: 22 December 2021

New Features

...

  • increased background noise and too loud default microphone level in handsfree mode
  • muffled sound between two WorkForce devices
  • background noise in the handset's speaker
  • muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
  • WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • the system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

...

Additional packages: ca-certificates_20200930, x-caracal_5.03.20210929.1, cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

[WMS-10957] - wms: updated API documentation in WMS to include all the available API endpoints

...

Note: to disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no. If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

...

[WP-126] - dev: fixed an issue in which the default microphone volume on START handset was lower compared to other Wildix devices

New Firmware

New WorkForce firmware v 65.145.6.15

...

[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

...

x-caracal documentation: https://confluence.wildix.com/x/FAEzBQ

Improvements

[WMS-7761] - col: added support for the US standard date format "mm/dd/yyyy" in CDR-View

...

Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

...

[WMS-11882] - sys: fixed an issue when in some rare cases users on PBXs with WMS 5.02 version couldn’t see registered devices in Collaboration

New Firmware

New firmwares for WorkForce v 65.145.6.14 WP480GR3: v 63.145.10.35 WP490GR3: v 67.145.8.105 WelcomeConsole: v 68.145.2.40

...

  • The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

...

WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

...

For activation, refer to the document: https://confluence.wildix.com/x/FAEzBQ.

Improvements

[WMS-7872] - dev: added possibility to set image refresh button for 2N intercom integration

...

[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

...

[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

...

WMS Stable Version 5.02.20210305.1 Date: 05 March 2021 

Fixes

[WMS-10551] - col: increased the width of a drop-down list showing live search results in Collaboration

...

Documentation: WebRTC Kite Chatbot SDK.

Improvements

[WMS-6719] - sys: added 03, 030, 0345 prefixes to "National" and 084 prefix to "Premium" call classes for the UK to improve call class recognition and for the correct management of ACL permissions

...

Documentation: How to disable updates for BLF keys configured for call group members with Call All strategy .

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

...

  • fixes an issue with W-AIR Base Stations restart on each SIP login or logout
  • adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

[WMS-8043] - sys: enabled by default daily auto upgrade for newly created systems

...

[WMS-9816] - api: security improvements for Zoho integration

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

...

[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

...

WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

[WMS-9539] - col: added support for Danish language

Improvements

[WMS-8990] - col: increased the max number of CDR-View exported records up to 500 000

...

[WMS-9727] - col: improvements for customer feedback option in Collaboration

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

...

  • not supported on mobile devices and Kite: a remote side receives the modified text as a second message

Improvements

[WMS-6693] - sys: enabled by default DTLS-SRTP media encryption between PBXs in WMS Network

...

  • all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
  • "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
  • use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes 

...

[WMS-9108] - sys: fixed no media issue for calls between Collaboration and Android application if callee had mobility feature enabled

New Firmware

New firmware for WP480GR3 v. 63.145.10.13, WP490GR3 v. 67.145.8.92,  WelcomeConsole v. 68.145.2.24

...

WMS Release Candidate Hotfix Date: 25 March 2022

Additional package: cw 5.04.20220325.8

Improvements

[WMS-12715] - x-ca: allowed access to REST API on x-caracal

...

WMS Release Candidate Version 5.04.20220309.1 Date: 10 March 2022

New Features

...

  • SpeakerDisable=yes - disables the speaker mode for all WorkForce devices;
  • SpeakerDisable=no - enables the speaker mode for all WorkForce devices;
  • SpeakerDisable=list of extensions (e.g. SpeakerDisable=38001,24001,22005) - disables the speaker mode for the mentioned extensions.

Improvements

[WMS-9771] - wms: added new API endpoints for trunk lists

...

[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

...

WMS Stable Version 5.03.20220127.1 Date: 27 January 2022

Fixes

[WMS-12577] - sys: fixed an issue in which after upgrade of PBX, the ESPA monitor stopped working and its package was reinstalled, overwriting existing configurations with default ones

...

[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

WMS Stable Version 5.03.20211222.2 Date: 22 December 2021

New Features

...

  • increased background noise and too loud default microphone level in handsfree mode
  • muffled sound between two WorkForce devices
  • background noise in the handset's speaker
  • muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
  • WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • the system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

...

Additional packages: ca-certificates_20200930, x-caracal_5.03.20210929.1, cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

[WMS-10957] - wms: updated API documentation in WMS to include all the available API endpoints

...

Note: to disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no. If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

...

[WP-126] - dev: fixed an issue in which the default microphone volume on START handset was lower compared to other Wildix devices

New Firmware

New WorkForce firmware v 65.145.6.15

...

[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

...

x-caracal documentation: https://confluence.wildix.com/x/FAEzBQ

Improvements

[WMS-7761] - col: added support for the US standard date format "mm/dd/yyyy" in CDR-View

...

Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

...

[WMS-11882] - sys: fixed an issue when in some rare cases users on PBXs with WMS 5.02 version couldn’t see registered devices in Collaboration

New Firmware

New firmwares for WorkForce v 65.145.6.14 WP480GR3: v 63.145.10.35 WP490GR3: v 67.145.8.105 WelcomeConsole: v 68.145.2.40

...

  • The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

...

WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

...

For activation, refer to the document: https://confluence.wildix.com/x/FAEzBQ.

Improvements

[WMS-7872] - dev: added possibility to set image refresh button for 2N intercom integration

...

[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

...

[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

...

WMS Stable Version 5.02.20210305.1 Date: 05 March 2021 

Fixes

[WMS-10551] - col: increased the width of a drop-down list showing live search results in Collaboration

...

Documentation: WebRTC Kite Chatbot SDK.

Improvements

[WMS-6719] - sys: added 03, 030, 0345 prefixes to "National" and 084 prefix to "Premium" call classes for the UK to improve call class recognition and for the correct management of ACL permissions

...

Documentation: How to disable updates for BLF keys configured for call group members with Call All strategy .

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

...

  • fixes an issue with W-AIR Base Stations restart on each SIP login or logout
  • adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

[WMS-8043] - sys: enabled by default daily auto upgrade for newly created systems

...

[WMS-9816] - api: security improvements for Zoho integration

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

...

[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

...

WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

[WMS-9539] - col: added support for Danish language

Improvements

[WMS-8990] - col: increased the max number of CDR-View exported records up to 500 000

...

[WMS-9727] - col: improvements for customer feedback option in Collaboration

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

...

  • not supported on mobile devices and Kite: a remote side receives the modified text as a second message

Improvements

[WMS-6693] - sys: enabled by default DTLS-SRTP media encryption between PBXs in WMS Network

...

  • all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
  • "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
  • use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes 

...

[WMS-9108] - sys: fixed no media issue for calls between Collaboration and Android application if callee had mobility feature enabled

New Firmware

New firmware for WP480GR3 v. 63.145.10.13, WP490GR3 v. 67.145.8.92,  WelcomeConsole v. 68.145.2.24

...

WMS Release Candidate Hotfix Date: 13 April 2022

Additional package: cw-5.04.20220413.1

Fix

[WMS-13730] - sys: fixed an occasional issue in which after closing Collaboration app on mobile (iOS and Android), users didn’t get incoming Call group calls

WMS Release Candidate Hotfix Date: 12 April 2022

Additional package: 5.04.20220412.1

Fix

[WMS-13842] - wms: fixed an issue in which sync of contacts via CardDAV stopped working after upgrade from WMS 5.03 to 5.04

WMS Release Candidate Hotfix Date: 11 April 2022

Additional package: 5.04.20220411.1

Fix

[WMS-13846] - wms: fixed an issue in which check-in via Hotel Manager was not possible after upgrade to WMS 5.04.20220325.8

WMS Release Candidate Hotfix Date: 25 March 2022

Additional package: cw 5.04.20220325.8

Improvements

[WMS-12715] - x-ca: allowed access to REST API on x-caracal

...

WMS Release Candidate Version 5.04.20220309.1 Date: 10 March 2022

New Features

...

  • SpeakerDisable=yes - disables the speaker mode for all WorkForce devices;
  • SpeakerDisable=no - enables the speaker mode for all WorkForce devices;
  • SpeakerDisable=list of extensions (e.g. SpeakerDisable=38001,24001,22005) - disables the speaker mode for the mentioned extensions.

Improvements

[WMS-9771] - wms: added new API endpoints for trunk lists

...

[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

...

WMS Stable Version 5.03.20220127.1 Date: 27 January 2022

Fixes

[WMS-12577] - sys: fixed an issue in which after upgrade of PBX, the ESPA monitor stopped working and its package was reinstalled, overwriting existing configurations with default ones

...

[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

WMS Stable Version 5.03.20211222.2 Date: 22 December 2021

New Features

...

  • increased background noise and too loud default microphone level in handsfree mode
  • muffled sound between two WorkForce devices
  • background noise in the handset's speaker
  • muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
  • WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • the system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

...

Additional packages: ca-certificates_20200930, x-caracal_5.03.20210929.1, cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

[WMS-10957] - wms: updated API documentation in WMS to include all the available API endpoints

...

Note: to disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no. If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

...

[WP-126] - dev: fixed an issue in which the default microphone volume on START handset was lower compared to other Wildix devices

New Firmware

New WorkForce firmware v 65.145.6.15

...

[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

...

x-caracal documentation: https://confluence.wildix.com/x/FAEzBQ

Improvements

[WMS-7761] - col: added support for the US standard date format "mm/dd/yyyy" in CDR-View

...

Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

...

[WMS-11882] - sys: fixed an issue when in some rare cases users on PBXs with WMS 5.02 version couldn’t see registered devices in Collaboration

New Firmware

New firmwares for WorkForce v 65.145.6.14 WP480GR3: v 63.145.10.35 WP490GR3: v 67.145.8.105 WelcomeConsole: v 68.145.2.40

...

  • The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

...

WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

...

For activation, refer to the document: https://confluence.wildix.com/x/FAEzBQ.

Improvements

[WMS-7872] - dev: added possibility to set image refresh button for 2N intercom integration

...

[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

...

[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

...

WMS Stable Version 5.02.20210305.1 Date: 05 March 2021 

Fixes

[WMS-10551] - col: increased the width of a drop-down list showing live search results in Collaboration

...

Documentation: WebRTC Kite Chatbot SDK.

Improvements

[WMS-6719] - sys: added 03, 030, 0345 prefixes to "National" and 084 prefix to "Premium" call classes for the UK to improve call class recognition and for the correct management of ACL permissions

...

Documentation: How to disable updates for BLF keys configured for call group members with Call All strategy .

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

...

  • fixes an issue with W-AIR Base Stations restart on each SIP login or logout
  • adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

[WMS-8043] - sys: enabled by default daily auto upgrade for newly created systems

...

[WMS-9816] - api: security improvements for Zoho integration

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

...

[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

...

WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

[WMS-9539] - col: added support for Danish language

Improvements

[WMS-8990] - col: increased the max number of CDR-View exported records up to 500 000

...

[WMS-9727] - col: improvements for customer feedback option in Collaboration

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

...

  • not supported on mobile devices and Kite: a remote side receives the modified text as a second message

Improvements

[WMS-6693] - sys: enabled by default DTLS-SRTP media encryption between PBXs in WMS Network

...

  • all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
  • "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
  • use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes 

...

[WMS-9108] - sys: fixed no media issue for calls between Collaboration and Android application if callee had mobility feature enabled

New Firmware

New firmware for WP480GR3 v. 63.145.10.13, WP490GR3 v. 67.145.8.92,  WelcomeConsole v. 68.145.2.24

...

WMS Release Candidate Hotfix Date: 25 March 2022

Additional package: cw 5.04.20220325.8

Improvements

[WMS-12715] - x-ca: allowed access to REST API on x-caracal

...

WMS Release Candidate Version 5.04.20220309.1 Date: 10 March 2022

New Features

...

  • SpeakerDisable=yes - disables the speaker mode for all WorkForce devices;
  • SpeakerDisable=no - enables the speaker mode for all WorkForce devices;
  • SpeakerDisable=list of extensions (e.g. SpeakerDisable=38001,24001,22005) - disables the speaker mode for the mentioned extensions.

Improvements

[WMS-9771] - wms: added new API endpoints for trunk lists

...

[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

...

WMS Stable Version 5.03.20220127.1 Date: 27 January 2022

Fixes

[WMS-12577] - sys: fixed an issue in which after upgrade of PBX, the ESPA monitor stopped working and its package was reinstalled, overwriting existing configurations with default ones

...

[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

WMS Stable Version 5.03.20211222.2 Date: 22 December 2021

New Features

...

  • increased background noise and too loud default microphone level in handsfree mode
  • muffled sound between two WorkForce devices
  • background noise in the handset's speaker
  • muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
  • WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • the system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

...

Additional packages: ca-certificates_20200930, x-caracal_5.03.20210929.1, cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

[WMS-10957] - wms: updated API documentation in WMS to include all the available API endpoints

...

Note: to disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no. If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

...

[WP-126] - dev: fixed an issue in which the default microphone volume on START handset was lower compared to other Wildix devices

New Firmware

New WorkForce firmware v 65.145.6.15

...

[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

...

x-caracal documentation: https://confluence.wildix.com/x/FAEzBQ

Improvements

[WMS-7761] - col: added support for the US standard date format "mm/dd/yyyy" in CDR-View

...

Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

...

[WMS-11882] - sys: fixed an issue when in some rare cases users on PBXs with WMS 5.02 version couldn’t see registered devices in Collaboration

New Firmware

New firmwares for WorkForce v 65.145.6.14 WP480GR3: v 63.145.10.35 WP490GR3: v 67.145.8.105 WelcomeConsole: v 68.145.2.40

...

  • The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

...

WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

...

For activation, refer to the document: https://confluence.wildix.com/x/FAEzBQ.

Improvements

[WMS-7872] - dev: added possibility to set image refresh button for 2N intercom integration

...

[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

...

[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

...

WMS Stable Version 5.02.20210305.1 Date: 05 March 2021 

Fixes

[WMS-10551] - col: increased the width of a drop-down list showing live search results in Collaboration

...

Documentation: WebRTC Kite Chatbot SDK.

Improvements

[WMS-6719] - sys: added 03, 030, 0345 prefixes to "National" and 084 prefix to "Premium" call classes for the UK to improve call class recognition and for the correct management of ACL permissions

...

Documentation: How to disable updates for BLF keys configured for call group members with Call All strategy .

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

...

  • fixes an issue with W-AIR Base Stations restart on each SIP login or logout
  • adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

[WMS-8043] - sys: enabled by default daily auto upgrade for newly created systems

...

[WMS-9816] - api: security improvements for Zoho integration

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

...

[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

...

WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

[WMS-9539] - col: added support for Danish language

Improvements

[WMS-8990] - col: increased the max number of CDR-View exported records up to 500 000

...

[WMS-9727] - col: improvements for customer feedback option in Collaboration

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

...

  • not supported on mobile devices and Kite: a remote side receives the modified text as a second message

Improvements

[WMS-6693] - sys: enabled by default DTLS-SRTP media encryption between PBXs in WMS Network

...

  • all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
  • "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
  • use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes 

...

[WMS-9108] - sys: fixed no media issue for calls between Collaboration and Android application if callee had mobility feature enabled

New Firmware

New firmware for WP480GR3 v. 63.145.10.13, WP490GR3 v. 67.145.8.92,  WelcomeConsole v. 68.145.2.24

...