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Note: detailed information on each described Dialplan application can be found in Dialplan applications Admin Guide. |
Appendix 1. Additional Call group settings
Callback feature for Call groups allowing customer to press DTMF to request a callback
Consult How to enable Callback feature for Call groups for the detailed information on how to configure the Dialplan.
Allow overriding of Global Call groups settings
Refer to Custom configuration parameters List for the description of Global Call groups settings and find out how to override them in order to save custom parameters after each system upgrade.
Deliver Kite chat requests to all Call group members
Refer to Custom config parameters List to set up Kite group chat requests to be delivered to all call group members simultaneously.
Disable updates for BLF keys configured for
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Call group members
Consult this Article for the detailed information on how disable updates for early call statutes for BLF "Colleague" configured for call group members with “Call All 10/ 32” strategy on WelcomeConsole/ WP490.
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