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Info

This guide leads you through installation of W-AIR Base Sync Plus and setting up a W-AIR DECT Network in which the bases sync over LAN.

W-AIR Base Sync Plus and Sync Plus Outdoor support starts from WMS 4.01.44072.21.

Useful links: 

Updated: August 2021February 2022

Permalink: https://confluence.wildix.com/x/ZADfAg

Table of Contents

Watch the video tutorial about setting up a W-AIR Multicell Network (registration is required):

...

  • A maximum number of 3 cascaded Ethernet switches are supported between the primary device and secondary devices
  • Only switches, which fulfill fulfil the requirements regarding Ethernet synchronization according to IEEE1588, are recommended and officially supported
  • All base stations must be connected to a dedicated DECT VLAN
  • The DECT VLAN must be configured to the highest priority in all the switches that are connected to the DECT infrastructure
  • The backbone network load should not exceed 50 percent of the total link capacity
  • The Ethernet switch must be able to use DSCP as QoS parameter
  • The network must support multicast datagrams from IEEE1588

...

  1. Verify that there is only one active W-AIR Network
  2. Go to the handset’s main menu
  3. Select Connectivity
  4. Select Deregister, enter 0000 as PIN, then press Yes
  5. Select Register, enter 0000 as Access code, then press OK
  6. The cordless phone is ready for a new login procedure

To assign unregister the handset:

  1. Switch on your phone and wait till the system assigns you an “unknown account” and the coverage indicator turns active
  2. Dial the Login Feature Code Log out (register to “unknown” account) by calling the Feature Code “Login” (“99” by default)
  3. Enter an extension number and PIN (= the first five symbols of the user WEB password)

How to enter the PIN: 

  • The keys are alpha-numeric, they allow you to enter both letters and digits, to enter letters: press only once the key corresponding to the letter you need to enter (there is no difference between lowercase and uppercase letters)
  • Press * (the star key) to enter any special characters present in the user password, including the symbol "#"

Example: PIN is 4Ag7$Zl@, you have to dial 4247*

Follow W-AIR DECT Handset - User Guide to get more details.

Note

Admin password is also accepted.

To unregister the handset:

  1. Log out (register to “unknown” account) by calling the Feature Code “Login” (“99” by default)
  2. Select Deregister in the Connectivity menu of the handset
  3. Enter the Pin Code “0000”, then press Yes

...

  1. Select Deregister in the Connectivity menu of the handset
  2. Enter the Pin Code “0000”, then press Yes

Step 4. Assign a W-AIR Handset to a User 

You can assign W-AIR handset to a user via the handset itself or via WMS (starting from WMS Beta 5.04.20220124).

Assigning via the handset

  1. Switch on your phone and wait till the system assigns you an “unknown account” and the coverage indicator turns active
  2. Dial the Login Feature Code (“99” by default)
  3. Enter an extension number and PIN (= the first five symbols of the user WEB password)

How to enter the PIN: 

  • The keys are alpha-numeric, they allow you to enter both letters and digits, to enter letters: press only once the key corresponding to the letter you need to enter (there is no difference between lowercase and uppercase letters)
  • Press * (the star key) to enter any special characters present in the user password, including the symbol "#"

Example: PIN is 4Ag7$Zl@, you have to dial 4247*



Follow W-AIR DECT Handset - User Guide to get more details.

Note

Admin password is also accepted.

Assigning via the WMS

Note

Note: The support starts from WMS Beta 5.04.20220124.

  1. Go to WMS -> Devices -> W-AIR devices
  2. Choose the handset and click Assign to user
  3. Enter user extension and click Save
Note

Note: To figure out which handset received the assigned extension, you can dial this extension and see which handset rings.

To assign W-AIR handset to a different user:

  1. Choose the handset on the W-AIR devices tab -> click Assign to user
  2. Enter a different extension and click Save

To deassign a W-AIR handset:

  1. Choose the handset -> click Assign to user
  2. Select “unknown” in the Extension field and click Save

Step 5. Set up Repeaters

In a multi-cell installation, up to 3 repeaters per base are supported:

...

  • Fix parts connected to Aruba HP switch will have expected jitter < 300ns
  • Fix parts connected via 3 layer switch will have expected jitter < 500ns
  • Fix parts connected via 7 layers switch will have expected jitter < 2000ns 

Diagnostics Logging 

Note

The option is available starting from firmware v. 0450b13.

...

Note

W-AIR Upgrade logic in WMS 5.03.

Starting from WMS version 5.03.20210709.3, W-AIR System is upgraded according to the following policies:

  • there is 4 hours timeout for W-AIR upgrade
  • if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
  • after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

...