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Info

This Guide leads you through installation and provisioning of W-AIR Small Business solution.

Support starts from 5.02.20201228.4 / 4.04.45355.09.

Useful links:

Created: January 2021

Updated: February 2022

Permalink: https://confluence.wildix.com/x/G4fPB

Table of Contents

Description

...

LED INDICATION

STATE

UNLIT

No power in unit

UNLIT/SOLID RED

Error condition

BLINKING GREENBLUE

Initialization

SOLID RED

Factory reset warning or long press in BS reset button

BLINKING RED

Factory setting in progress

SOLID GREENBLUE

Ethernet connection available (Normal operation)

BLINKING RED

Ethernet connect not available OR handset de/registration failed

SOLID RED

Critical error

ORANGE

Press reset button of base station

BLINKING ORANGE

No IP address received

...

Step 1. Provision base stations

For detailed instruction, refer to Provisioning of Wildix devices - Admin Guide.

Go to menu Devices of the WMS, click +Add and provision the gateway. Provisioned base stations appear in the table of Devices.

...

  1. Open W-AIR SB web interface -> Extensions menu and select the handset you want to remove (click on the IPEI value):


  2. The Handset menu opens; enter the value “FFFFFFFFFF” into the field “IPEI” and click Save:


  3. Register a new handset to the W-AIR base station: on the handset open the menu Connectivity -> Register; after the new handset is registered, it appears on the W-AIR SB web interface -> Extensions menu
  4. Access the PBX via SSH and add PBX parameter “ResetHandset=yes” to the [wildixair] section of the /rw2/etc/provision.conf. Documentation: Provisioning Custom Settings
  5. Perform logout procedure: dial 99 from the handset and follow the prompts
  6. Remove PBX parameter “ResetHandset=yes” from the [wildixair] section of the /rw2/etc/provision.conf[wildixair]

Step 3. Assign a W-AIR Handset to User

You can assign W-AIR handset to a user via the handset itself or via WMS (starting from WMS Beta 5.04.20220124).

Assigning via the handset

  1. Switch on your phone and wait till the system assigns you an “unknown account” and the coverage indicator turns active
  2. Dial the Login Feature Code (“99” by default)
  3. Enter an extension number and PIN (= the first five symbols of the user WEB password)

...

Note

Admin password is also accepted.

Assigning via the WMS

Note

Note: The support starts from WMS Beta 5.04.20220124.

...

Note

Note: To figure out which handset received the assigned extension, you can dial this extension and see which handset rings.

To assign W-AIR handset to a different user:

  1. Choose the handset on the W-AIR devices tab -> click Assign to user
  2. Enter a different extension and click Save

To deassign a W-AIR handset:

  1. Choose the handset -> click Assign to user
  2. Select “unknown” in the Extension field and click Save

Step 4. Set up Repeaters

Proceed as follows:

...

Note

W-AIR Upgrade logic in WMS 5.03.

Starting from WMS version 5.03.20210709.3, W-AIR System is upgraded according to the following policies:

  • there is 4 hours timeout for W-AIR upgrade
  • if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
  • after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

...