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The Guide describes explains what is the identity of numbers and how to configure and use the feature allowing you to change the identities. Supported starting from WMS version 4.01.44215.30 Created: August 2019 Updated: February 2020 Permalink: https://confluence.wildix.com/x/AgBKAw |
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Note: The previous configuration (ticket WMS-6527, Changelog https://confluence.wildix.com/x/k4A2Ag) stops working after the upgrade to WMS version 4.01.4423144251.3031. Please make the reconfiguration. |
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Step 1. Add extension numbers by creating extra users to use them as identity numbers (assign Basic License to such users). Do not use real user extensions for this purpose.
Step 2. Specify the number(s) in WMS:
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Step 3. Add BLF keys "Identities" or "Line" (available starting from WMS v. 4.03.44914.04):
- Go to Users -> select a user or multiple users
- Click Edit preferences -> Settings -> Function keys
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- Collaboration -> Settings -> Function keys
Usage
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Configuration for incoming calls
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Available starting from WMS v. 4.03.44914.04. |
- Set the identity number as a called number in Dialplan
- Use Set application to set the variable __TO_IDENTITY: Set ->__TO_IDENTITY ->${EXTEN}
- Use Dial the phone application to dial the real user number
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You can also use Custom application to set the variable:
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Usage
Feature code "Identity" 78
Starting from WMS
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v. 4.01.
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44329.
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36, the Identity can be changed via Feature code "Identity" 78 from any Wildix device.
Consult Feature Codes and Pre answer Services Guide for detailed information.
BLF key "Identities"
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Currently supported devices: WP4X0Supported from WMS v. 4.01.44251.31 on WP4X0, WelcomeConsole. Documentation: Wildix VoIP Phones - User Guide. |
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Note: After changing the identity, it is also displayed on W-AIR handsets. |
BLF key "Line"
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Supported from WMS v. 4.03.44914.04 and firmware for WP480GR3 v. 63.145.10.11, WP490GR3 v. 67.145.8.90, WelcomeConsole v.68.145.2.22
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- Press BLF key "Line" on a phone
- Dial a number you wish to call
- The identity number prefix is automatically prepened to a called number
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