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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device. Android Collaboration Version: 5.13.06 To check the current version, go to Android changelog: https://www.wildix.com/new-releases-and-updates/collaboration-android-app-changelog/ Updated: SeptemberOctober 2023 Permalink: https://wildix.atlassian.net/wiki/x/KCHOAQ |
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To deactivate access to Presence and SIP server and stop receiving notifications, you can set your user status to Offline or log out from the app. Read the chapters Status and Log out for more info.
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| Note: when the app disconnects from SIP / Presence server, the Android device disappears from the list of active devices in Wildix Collaboration interface. Once the application wakes up, it appears again in the list of registered devices. |
Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/.
Login
Use your Collaboration credentials to access the mobile application:
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- Open a chat session with a user that sent you an invitation
- Tap on the invitation
- Select Join to enter the conference room or Call to access the conference in audio-only mode. Follow Wizyconf Videoconference User Guide for details
- To enter the room via the App, tap Join this meeting using the App (if you don't have the app installed, select Download the App). You can still access via a web browser by selecting Launch in web:
Upon the first access via the App, you need to enter your name, the conference ID is already present, then tap Join:
When you are inside the conference, you can adjust different settings by tapping on Three dots icon: enable car mode, enter tile view, raise your hand and send a reaction etc:
- To leave the conference room, tap the red handset icon
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Multiuser cloud-stored group chats with possibility to add up to 500 participants and send pictures/ files.
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Limitations:
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Create a group chat
- Tap +
Specify the group name and tap Done
Add participants
Tap Done to finish
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Note: The option is available only to CLASSOUND users in the US, Canada and the UK. For more details, check documentation How to send and receive SMS/ MMS via CLASSOUND. |
Requirements
- Activated CLASSOUND
- Min. supported versions:
- WMS: 5.03.20210826.1
- Android mobile app: 5.13.05
- Min. license type: UC-Business (only users with UC-Business and UC-Premium licenses can send and receive SMS)
- CLASSOUND DID configured as Office number for those users who need to exchange SMS messages via CLASSOUND
- the USA/UK Country Code (+1/+44) set in WMS Settings -> PBX -> Language and Region
To send two-way SMS:
Start entering a number in the Search field
Tap on the number and select the 2 way SMS option from the list
- Chat is automatically created and when the customer replies, the incoming SMS is sent to the chat
History
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| Note: call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets). |
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Install WildixDAV (optional): sync your enterprise phonebooks
Note Note: The option is disabled for Android 10 phones. You can use a 3rd party CardDAV sync tool (Open Sync, DAVx⁵ and DAVdroid) instead.
The apps are available by the following links:
Read Appendix 1: Sync of enterprise phonebooks with WildixDAV for more information.
Advanced: access and change these settings only if needed. More information on Advanced Settings in Appendix 3: Advanced Settings
About: info about App version and developer
Exit: quit the app
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