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This document describes how to exchange SMS messages using CLASSOUND service. Created: August 2020 Updated: April December 2023 Permalink: https://wildix.atlassian.net/wiki/x/2Q-OAQ |
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Note: Starting from December 2023, 2-way SMS is available for Belgium, Denmark, Czech Republic, Italy, Lithuania, Poland, Singapore, Sweden. Currently, to to order 2-way SMS DIDs for the mentioned mentioned countries, you need to open a Customer Care ticket. |
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- Min. supported versions:
- WMS: 5.03.20210826.1
- iOS mobile app: 8.1.45805
- Android mobile app: 5.02.06
- The UK Country Code (+44) set in WMS Settings -> PBX -> Language and Region
Available for new mobile number +447: United Kingdom (2-way SMS) CLASSOUND DIDs
Usage
Two-way SMS via CLASSOUND allows both sending and receiving SMS within the UK:
Enter/ select a phone number in Collaboration Search field -> click 2 Way SMS: [number].
Starting from WMS 6.03.20230630.3, it is also possible to send SMS during a call. For this, click other and choose the option Two-Way SMS:
A group chat is automatically created, which includes the PBX user who is sending the SMS and the receiver. You can manage it as an ordinary group chat: change the title, add/ remove participants (you can find details in Collaboration User Guide).
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