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Info

This guide provides step-by-step instructions for using Gong integration with x-bees to review and analyze sales calls and conferences.

x-bees documentation: link.

Created: June 2024

Permalink: https://wildix.atlassian.net/wiki/x/hwbOAQ

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  • Gong.io account
  • x-bees-SuperBee license license
  • Activated Gong integration component under WMS Settings -> PBX -> Cloud integrations
  • Quality of call recordings set to WAV and STEREO_RECORDINGS=yes variable set under WMS Settings -> Dialplan -> General Settings

Activation

Note

The activation is performed by PBX admin. 

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