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Info

The Document describes what is Wildix Integration Service (WIService), the installation process and available features.

Created: February 2019

Updated: August September 2023

Permalink: https://wildix.atlassian.net/wiki/x/HgfOAQ

Table of Contents

Integration service (WIService)

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The features allow you to share your screen with other users and let them take remote control of your device

Details: Collaboration User Guide.

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Note

Note: The option is not displayed if you have a native Collaboration app installed, or if there is a Collaboration tab already opened in a browser. 

  • Outlook integration (Windows)

Outlook Integration (merged into WIService starting from WIService v. 3.5.1) adds support for Calendar Sync, Presence, click2call, IM, call popup from Outlook

Find more info in this guide: Outlook integration for Microsoft Windows

  • User status display

Starting from WIService v. 3.16.1, WIService icon in tray menu displays user status from an active Collaboration / x-bees tab:

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Presence on the WIService icon is updated automatically once user presence is changed in Collaboration / x-bees. If Headset integration is enabled, there is also a tooltip with the name of the status (available, away, do not disturb / busy). 

  • Outlook integration (Windows)

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  • Mute Reminder

Starting from WIService v. Version 3.5.1) adds support for Calendar Sync, Presence, click2call, IM, call popup from OutlookFind more info in this guide: Outlook integration for Microsoft Windows13.3, it is possible to disable/ enable beep tone mute reminder for MonoLED-BT and DuoLED-BT headsets:

  1. Click on the WIService in menu bar on macOS / toolbar on Windows
  2. Disable / enable the option Mute Reminder 

Image Added

Note

Note:


  • Pause media on call (Windows)

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