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Info

This Document contains documents for CLASSOUND Activation Requests.

Created: April 2020

Updated: January December 2023

Permalink: https://wildix.atlassian.net/wiki/x/rxfOAQ

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To order a new DID number, you need to provide address information and prepare the following documents. At the next step, you need to attach them to the order form.

CountryRequired Information & Documents
Austria
Address in the requested area 
Belgium
Address in the requested area 
Canada

Address for 911 service activation for Canada located End-users

Documentation: CLASSOUND E911 Compliance

Croatia
Address in the requested area 
Czech Republic
Address in the requested area 
Denmark
Address in the requested area 
Estonia
Address in the requested area 
Finland
Address in the requested area 
France
  • Address in the requested
area 
  • area
  • SIRET
Germany
Address in the requested area 
Ireland
Address in the requested area 
Italy

Address in the requested

area 
  • Scan of the business owner's national ID
  • area

    Netherlands
    • Address in the requested area 
    • VAT number
    Norway
    • Address in the requested area 
    • Company registration documents
    Poland
    Address in the requested area 
    Portugal
    • Address in the requested area 
    • Company registration documents
    Romania
    Address in the requested area 
    Slovakia
    Address in the requested area 
    Slovenia
    Address in the requested area 
    Spain
    • Address in the requested area 
    • NIF/CIF
    Sweden
    Address in the requested area 
    Switzerland
    Address in the requested area 
    Turkey
    • Address in the requested area 
    • Scan of the business owner's national ID
    • Company registration documents
    UAE
    • Letter of Intent (LOI)
    • Address worldwide
    United Kingdom
    Address in the requested area 
    United Kingdom (2-way SMS)

    Address in the requested area 

    USA

    Address for 911 service activation for USA located End-users

    Documentation: CLASSOUND E911 Compliance

    Other countries
    • Address in the requested area 
    • Company registration documents


    Port existing DIDs 

    For number porting , in addition to the documents specified above, you need to prepare the following documents:

    • Download, fill out and sign the LOA documents (find the LOA documents for your country below) 

      For Germany: it is mandatory to provide signed and stamped LOA documents
      Note

      Professional Formatting:
      The Letter of Authorization should be typed and formatted in a clear and professional manner. All the information in the LOA should be readable. Printed text is highly appreciated to enhance readability.

      Accuracy of Information:
      It is mandatory that all information in the LOA matches the details in the Customer Service Records with your current service provider or is consistent with your latest invoice.

      Completeness:
      Fill in the LOA accurately and completely. Ensure that all relevant fields are correctly and comprehensively filled out.

      Number Information:
      Include all the numbers that need to be ported and specify the type of numbers if known. This helps us process the porting request accurately.
      If you do not wish to transfer all associated numbers, it is essential to break the skip group with your current operator. This ensures that only the desired numbers are ported.

      End-User Signature and Stamp:
      The LOA must be signed and stamped by the End-user or the person authorized to make this request on behalf of the customer or company, confirming their consent to the porting process.


    • Last invoice 
    CountryLOA documents
    Austria
    Belgium
    download
    Canada
    download
    France

    download

    Germany

    download

    Italy
    download
    Mexico
    download
    Portugal
    download
    Romania
    download
    Slovakia
    download
    Spain
    download
    Switzerland
    download
    UK
    download
    USA
    download
    Belgium

    Wildix Classound Belgium LOA.zip

    Canada

    Canada TOLL FREE.pdf

    Canada TOLL FREE.docx

    Canada LOA GEO.pdf

    Canada LOA GEO.docx

    Denmark

    Denmark_LOA_English_GUIDE.pdf

    Denmark LOA.pdf

    Denmark LOA.docx

    Estonia

    POA_for number transfering English.docx

    Estonia LOA_in Estonian V.pdf

    Estonia LOA_in Estonian V.docx

    Finland

    Finland_ LOA.pdf

    Finland_ LOA.docx

    France

    FRA DID LOA.pdf

    FRA DID LOA.docx

    Germany

    DE - Porting Guidance.pdf

    DE- Geo Porting Form.pdf

    Zustimmung_zur_Rufnummernportierung__11_.docx

    Ireland

    Ireland.pdf

    Ireland.docx

    Italy

    IT - Porting Guidance.pdf

    IT - Geo Porting Form.pdf

    IT - Geo Porting Form.docx

    Luxembourg

    POA - Luxembourg.pdf

    POA - Luxembourg.docx

    Mexico
    Wildix Classound Mexico LOA.zip
    Netherlands
    Netherlands.LOA.pdf
    Norway

    Norway LOA.pdf

    Norway LOA.docx

    Portugal
    Wildix Classound Portugal-LOA.zip
    Romania
    Wildix Classound Romania-LOA.zip
    Slovakia
    Wildix Classound Slovakia-LOA.zip
    Spain

    ES - Porting Guidance.pdf

    ES - Geo Porting Form.pdf

    ES - Geo Porting Form.docx

    Sweden

    Sweden LoA.docx 

    Sweden LoA.pdf

    Switzerland

    CH - Porting Guidance.pdf

    CH - Geo Porting Form DE.docx

    CH - Geo Porting Form DE.pdf

    CH - Geo Porting Form FR.docx

    CH - Geo Porting Form FR.pdf

    CH - Geo Porting Form IT.docx

    CH - Geo Porting Form IT.pdf

    UK

    UK - LOA. pdf

    UK - LOA.docx

    UK Mobile LOA.pdf

    USA

    USA LOA GEO.pdf

    USA TOLL FREE.docx

    USA LOA GEO.docx

    USA TOLL FREE.pdf

    Other countries
    In case your country is not present on this page and there is no LOA
    archive
    for your country: send us the order via the form please (at a certain step you will have the option to select "Rest of the World" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed.


    Step 2. Fill out the form on WMP and upload all the required documents

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