Page Comparison

WHS – Wildix Headsets

• WHS-MONO (one ear)
• WHS-DUO (two ears)WHS-BT (bluetooth, one ear)

Third party headsets integrated with Wildix phones: Wildix Compatible Headsets - Jabra, Plantronics, EPOS Sennheiser, JPL, Axtel, Orosound.

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• WP4X0 2015/ WP4X0G/ Start pre 2024/ WorkForce pre 2024/ WelcomeConsoleWelcomeConsole pre 2024
• WP600A/ ACG/ Vision/ SuperVision
• WP old series
• W-AIR Basic (EOL)/ W-AIR 100 (EOL)/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office
• Compatible with iPhone and Android phones
• Compatible with Apple Mac and Windows PC

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• Use RJ9 cable for WP4X0/ WP4X0G/ Start/ Workforce/ WelcomeConsole and WP old series

Turn off

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Connection to WP600A/ACG, Vision, SuperVision

Make sure the headset is switched on, then proceed as follows:

• Press and hold the receiver button Image Removed, until the blue LED starts flashing

• Go to the Wildix WP phone’s Settings menu -> Wireless & Networks -> Bluetooth and move the switch to the position ON
• Select WHS-BT from the list of AVAILABLE DEVICES

When connected, the headset’s blue and green LEDs turn on for several seconds and a voice prompt says "Connected".

Connection to W-AIR LifeSaver/ W-AIR Med/ W-AIR Office

Make sure the headset is switched on:

• Press and hold the receiver button Image Removed, until the blue LED starts flashing
• Go to the Wildix W-AIR LifeSaver/ W-AIR Med/ W-AIR Office handset’s Settings menu -> Bluetooth and select Enable Bluetooth
• Select Search for devices
• Select Wildix WHS-BT headset (the chipset number is shown) from the list of available bluetooth devices and select Pair
• Enter the PIN: 0000

When connected, the headset’s blue and green LEDs turn on for several seconds and a voice prompt says "Connected".

Connection to WorkForce/ WelcomeConsole

• Connect a USB dongle (e.g. Jabra Link 360/370) to your PC  
• Install and run dedicated software for the USB dongle (e.g. Jabra Direct)
• Make sure the headset is switched on, press and hold the receiver button Image Removed
• Follow instructions of the desktop software for pairing the USB dongle and the WHS-BT headset
• When paired, connect the USB dongle to WorkForce/ WelcomeConsole

Answer / End a call

Proceed as follows:

• To answer or to end a call, press the receiver buttonImage Removed on the headset
• The blue and green LEDs flash twice
During the conversation the LED is off
• Use 3,5 mm cable for WP600A/ACG, Vision/ SuperVision, W-AIR Basic / W-AIR 100 (EOL)/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office, iPhone and Android phones, Apple Mac and Windows PC

WHS-BT

Packing list

• 1 x monaural Bluetooth headset
• 1 x USB charging cable

Compatibility

• WP600A/ WP600ACG, Vision/ SuperVision, WorkForce and WelcomeConsole (USB dongle is required, e.g Jabra Link 360/ 370)
• W-AIR LifeSaver/ W-AIR Med/ W-AIR Office
• Compatible with iPhone, Android phones, Apple Mac and many Windows PC models

Features

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Quick Start Guide

Description of buttons:

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Charging

Use the USB cable provided to charge the headset:

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Turn on

Proceed as follows:

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• and Windows PC

MonoLED, DuoLED 

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• 1 x MonoLED/ DuoLED headset

• 1 x table stand

• 1 x portable case

• 1 x spare ear pads

• 1 x USB Type-A adapter

Compatibility:

• WorkForce 5
• ForcePro 5
• WelcomeConsole 5
• WorkForce pre 2024 (full LEDs support starts from firmware v. 65.145.2.7)
• WelcomeConsole WelcomeConsole pre 2024 (full LEDs support starts from firmware v. 68.145.2.28)
• Vision, SuperVision 
• Apple Mac, Windows PC

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It is possible to enable sidetone feature on Windows, consult this Article for details.

Quick Start Guide

Headset Overview

USB Connector Overview

Connection 

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1. Via Base Station. Such connection provides full support of LED user and call statuses and compatible with:
   • Apple Mac, Windows PC 
   • WorkForce 5
   • ForcePro 5
   • WelcomeConsole 5
   • WorkForce pre 2024

   • WelcomeConsoleWelcomeConsole pre 2024

   • Vision/ SuperVision (starting from v.3.07.51) 

     Warning
     Limitation on Vision/ SuperVision: To change volume on MonoLED-BT/ DuoLED-BT, use volume buttons on Vision/ SuperVision.

      

2. Via Bluetooth module embedded in the Headset itself. 
   • Vision, SuperVision 
   • W-AIR LifeSaver
   • W-AIR Med
   • W-AIR Office

   • Android, iOS apps 

     Warning
     Limitation: Connection via embedded Bluetooth module doesn't provide: LED user statuses support, only call statuses Call control (it works only if connected via Base Station)

     
     

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• Status LEDs: online, away, DND/conference, on call, ringing, call hold, missed call
• Answer/ Hangup/ Mute/ Volume control buttons
• Wideband audio frequency
• Ultra noise canceling mic
• Up to 30m wireless range
• Talking time up to 15 hours
• High-performance 6th generation CVC technology

Quick Start Guide

Headset Overview

Base Station Overview 

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• WP490 2015/ WP490G/ WelcomeConsole pre 2024

Features

• WP490EXT 2017: 40 Programmable BLF keys, 4.3” 272*480 COLOR Display
• WP490EXT pre 2017: 20 Programmable BLF keys; 4.3” 272*480 Graphical LCD with Backlight
• Powered by Wildix phone
• Up to 3 Modules Daisy-chain

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• Add Feature Keys to be monitored via the expansion module and move them under the desired section (under Exp module 1 / Exp module 2 / Exp module 3…)
• Click Save

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WiFi Dongle 

Packing list

• 1 x WorkForce WiFi Dongle

• 1 x Type-C adapter

Compatibility:

• WorkForce 
• WorkForce 5 (2024)
• WelcomeConsole 5 (2024)

Features

• IEEE802.11b/g/n/a/ac Wireless standard
• WPA-PSK/WPA2-PSK; WPA/WPA2 Encryption
• 2.4GHz and 5GHz Dual band frequencies
• Wireless speed up to 600 Mbps

Quick Start Guide

WiFi Dongle Connection

1. Connect WorkForce WiFi Dongle to Type-C adapter

2. Plug the Dongle into WorkForce USB Type-C port

   
   

   
   

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