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The Guide describes and explains how to provision Wildix devices. WMS Version: 5.0X / 6.0X Updated: September 2023February 2024 Permalink: https://wildix.atlassian.net/wiki/x/OxnOAQ |
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Introduction
There are several provisioning modes supported by WMS:
- Auto-provisioning (available only for Hardware and Virtual PBXs):
For devices connected to the local LAN or remote network via VPN.
For remote/ unreachable devices behind NAT/ firewall.
- Auto-configuration via auto.wildixin.com:
Automatically add Wildix devices during new installations.
Assign devices to PBX via WMP.
Read the chapter dedicated to Provisioning of Devices of WMS Online Guide for more information about provisioning, firmware upgrade, assigning phones, W-AIR network.
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Note: Starting from WMS 6.03.20230630.3, the logic was updated to avoid HTTP protocol for device provisioning for improved security. With the update to WMS 6.03, devices are switched to HTTPS protocol by default, except for some old devices (e.g. some old FXS/FXO, W01GSM and old WP phones like WP400, WP500). If required, HTTP protocol can be set by the "HTTPForceUse" custom provisioning parameter. Documentation: Provisioning Custom Settings |
Auto-provisioning (Automatic mode) (Hardware, Virtual PBX)
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Note: Auto-provisioning is supported on old generation Wildix Phones only. The new Wildix Phones 5 are not supported. |
- Go to WMS -> Devices
- Click + Add for provisioning of devices
- Select Automatic mode and click Next
- Click Scan (you can also specify the IP range for the search):
- Select your device(s) on the list and click Next
- Wait till the device is provisioned:
- Click Finish
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Refer to the chapter How to assign Wildix phones to users of WMS online Guide for getting details about assigning procedure.
Remote provisioning (Semi-automatic mode)
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Read this detailed online Guide for remote provisioning of each Wildix device.
Auto-configuration (auto.wildixin.com provisioning)
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Auto-configuration allows you to automatically add and provision Wildix devices during new installations/ devices that had been reset.
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Note: For auto-configuration of W01GSM follow this procedure:
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WMP provisioning
Thanks to this provisioning mode, Wildix Partner can assign devices (W-AIR bases, media gateways, phones) to the customer’s (or to the lead’s) or reseller's customer PBX via the Portal.
Video tutorial:
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Prerequisite: you must have available devices (WP, W-AIR bases, media gateways) which you had previously ordered and had them shipped to you.
Go to WMP -> Customers tab
Note Note: In case of assigning devices to Reseller's customer PBX, you first need to go to WMP -> the Resellers tab -> choose necessary reseller and click Manage:
Then, go to the Customers tab of the Reseller and proceed with the steps described below.
Select the customer, then the particular PBX and click Options button (three dots)
Click Add CAPEX:
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If you have previously ordered devices via HWaaS option, they appear under this tab. More details in WMP Dashboards. |
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Note: There is no need to click Sync from WMP button as devices appear on the list right after they were added via WMP. At this step, only devices' Model and Mac address are available. When these devices are connected to the network, they will receive IP Address, devices' correct model, Firmware and Password will be indicated. Sync from WMP can be used in order to add removed devices back to PBX with Per User licensing from WMP. |
Direct access to devices
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Temporary limitation on WMS 5.0X; starting from WMS 5.02.20210402.1, this limitation is revomedremoved. Direct access is currently possible only after modifying the URL after you connect to a device (after you click on the link “Open”). You need to:
Example : |
After you have provisioned devices, you can access them directly from WMS -> Devices.
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