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The Guide describes the features and functionalities of W-AIR Headset and provides the necessary details needed for its proper operation. Created: December 2018 Updated: February 2022January 2023 WMS Version: 45.0X/ 56.0X Useful links: Permalink: https://wildix.atlassian.net/wiki/x/GwvOAQ |
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Before using the Headset
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- Go to Extensions -> Handset
- Find your W-AIR Headset in the list using IPEI and check FWU (Firmware Update) Progress Status:
W-AIR Base (multicell)
- Go to Extensions
- Find your W-AIR Headset in the list using IPEI and check FWU (Firmware Update) Progress Status:
FWU Progress Status Overview
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Assignment of W-AIR Headset to a user
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Note: Starting from WMS 5.04.20220124, it is possible to assign/ deassign registered W-AIR Headsets to users via WMS -> Devices -> W-AIR devices. Documentation: WMS Start Guide, chapter Assigning W-AIR handsets/ headsets. |
After you registered your Headset to the Base station, you need to assign a user for handling calls:
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Via Collaboration
After you registered your Headset to the Base station, you need to assign a user for handling calls:
- Go to Collaboration top menu -> Device selection
- Expand Device selection list and click + Add device:
Press Call button on your W-AIR Headset to get the pairing code:
Note Note: a pairing code always consists of 4 digits.
Enter the code into the field Pairing code:
Note Note: the code is repeated 3 times. If authentification fails, press Call button one more time to get the new code.
- After the Headset has been successfully assigned, the voice prompt announces "Activated, thank you!"
- The Headset appears in the list of available devices in Collaboration within few seconds:
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- Collaboration within few seconds:
Via WMS
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Notes:
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To assign W-AIR headset/ handset:
- Go to WMS -> Devices -> W-AIR devices
- Choose the headset/ handset and click Assign to user
- Enter user extension and click Save
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Note: To figure out which headset received the assigned extension, you can dial this extension and see which headset rings. |
To assign device to a different user:
- Choose the headset/ handset on the W-AIR devices tab -> click Assign to user
- Enter a different extension and click Save
Deassignment of W-AIR Headset
Via Collaboration:
To delete the Headset from the list of available devices:
- Go to Collaboration top menu -> Device selection
- Expand Device selection list and click x near W-AIR HS to delete the Headset
- The automatic call to feature code 99-0 is placed and the voice prompt will announce "Deactivated, thank you!"
- After you delete the Headset, it disappears from the list of active devices
To deassign a device via WMS:
- Choose the headset/ handset -> click Assign to user
- Select “unknown” in the Extension field and click Save
W-AIR Headset idle state
When the assignment is completed, the Headset is in the idle state and ready to handle calls.
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- Increase/ decrease ringer volume:
Press Volume+/ Volume- button to increase/ decrease ringer volume
Enter Menu mode:
Press AUX function button to enter Menu mode
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Warning |
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Important! Feature is available only for systems with recurrent licenses (feature not available for Lifetime and Per Service PBXs) with at least one Premium user. Starting from WMS 4.0, The feature works in English, Italian, French, German languages. |
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- Press Call button when there is no active conversation and say the name
Demo video
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video
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https:// |
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www.youtube.com/embed/z6S4-c2-koc |
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easy-html-macro |
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<iframe src="https://www.youtube.com/embed/z6S4-c2-koc" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe> |
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- Tap Dialpad icon
- Tap W-AIR HS
- Type the phone number
- Tap the green Handset button
Video:
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https://www.youtube.com/embed/Xn4-mwPRSCg |
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<iframe src="https://www.youtube.com/embed/Xn4-mwPRSCg" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe> |
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Press Call button for 2 seconds to swap between two active calls. The voice prompt announces "Call swapped"
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Note: you can switch active device during a call by clicking on Continuity button in a call dialog window (refer to Collaboration Guide, chapter Switch active device during a call30280904). |
Reject an incoming call
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When the Headset is in the Idle state, a user can enter the main Menu and its submenus to change different settings.
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