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This Admin Guide explains how to block outgoing calls from vacant hotel rooms via Dialplan. WMS Version: 35.870X Created: February 2018 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/OwY8AQbRrOAQ |
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Introduction
In case you are using Hotel Manager interface available with Wildix WebAPI library, it can be useful to block outgoing calls from vacant rooms via Dialplan.
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For Wildix PBX integrated with PMS using FIAS protocol, read the document Hotel Integration (with xOpen). |
Dialplan configuration
To configure the Dialplan procedure for blocking/ alowing outgoing calls, the variable "${DB(allowcalls/${CALLERID(num)})}" is applied, where "allowcalls/EXT" reflects the state of the room according to the Database (DB) value:
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Here is the example of Dialplan configuration:
- 0. // this pattern is used for placing external calls
- Set - ALLOWED - ${DB(allowcalls/${CALLERID(num)})} // With the application Set we assign to the temporary local variable called ALLOWED the value inside the DB (checked in / checked out)
- Custom application - GotoIf($["${ALLOWED}" != "1"]?blocked,1) // The dialplan jumps to the match "blocked" if the database value is 0 (checked out), otherwise if the value is 1 (checked in) it proceeds to the next application
- Trunk group - ISDN // ISDN lines are used to place the outgoing call (if the value is 1 - checked in)
- 01XX // this pattern is used for calling emergency services
- Trunk group - ISDN // ISDN lines are used to place an outgoing call in case an emergency number is called. In this case there is no check of room status (checked in / checked out) to allow calls to this kind of services in all the cases
- 9 // this number is used to call reception
- Dial the phone - 700 // Which is the reception desk. No check of room status is performed.
- blocked // this match is added to process outgoing calls in case room status is checked out (DB value 0)
- Play sound - 00000/disabilitato // Play a warning message if someone tries to place an outgoing call while the room status is check-out (DB value 0)
- Play sound - 00000/disabilitato // Play a warning message if someone tries to place an outgoing call while the room status is check-out (DB value 0)
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