Html |
---|
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script> |
Html |
---|
<div class="fb-like" data-href="https://confluence.wildix.com/x/AgBKAw" data-layout="button_count" data-action="recommend" data-size="large" data-show-faces="true" data-share="true"></div> |
...
Scroll export button | ||||||||
---|---|---|---|---|---|---|---|---|
|
Info |
---|
The Guide describes how to configure and use the feature allowing you to change the identities.Supported starting from WMS version 4.01.44215.30 Created: August 2019 Updated: February 20202024 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/AgBKAwNgLOAQ |
Note |
---|
Note: The previous configuration (ticket WMS-6527, Changelog https://confluence.wildix.com/x/k4A2Ag) stops working after the upgrade to WMS version 4.01.44251.31. Please make the reconfiguration. |
Warning |
Currently the possibility to use BLF key "Line" is not accessible as WP firmwares were rolled back to the latest unaffected version (ticket WMS-8234, /wiki/spaces/DOC/pages/30279960).Identities Feature is supported on old generation Wildix Phones (pre 2024) only. The new Wildix Phones 5 (2024) are not supported. |
Table of Contents |
---|
Overview
The feature allows changing a real user's number and substituting it with a false identity. The . When placing a call, the identity number prefix is automatically added to the called number and saved in History . The configuration can be set up for both internal and external outgoing/ incoming calls.
Video:
Scroll only inline |
---|
https://youtube.com/embed/rKI0KY9AZgg |
easy-html-macro |
---|
<iframe src="https://youtube.com/embed/rKI0KY9AZgg" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe> |
...
When placing an internal call, a real user's extension is replaced with the identity of a false extension.
Limitations (only for internal calls):
...
Note |
---|
Note: a real number is still recorded in CDR-View. |
ConfigurationConfiguration
Step 1. Add extension numbers by creating extra users to use them as identity numbers (assign PBX-Service License to such users). Do not use real user extensions for this purpose.
Step 2. Specify the number(s) in WMS:
- Go to WMS -> Users -> select a user or multiple users
- Click Edit preferences -> Settings -> Identities
- Specify the custom identity number(s) that you've added previously in the field Identities:
Note |
---|
Note: If you enter several identity numbers, separate them by commas. |
Step 3. Add BLF keys "Identities" or "Line" (available starting from WMS v. 4.03.44914.04):
- Go to Users -> select a user or multiple users
- Click Edit preferences -> Settings -> Function keys
...
- Collaboration -> Settings -> Function keys
Configuration for incoming calls Anchorincomingcalls incomingcalls
incomingcalls | |
incomingcalls |
...
The configuration allows receiving internal and external incoming calls and perform call forwarding:
- Create a separate Dialplan procedure "identities_routing"
- Set the identity number as a called number in Dialplan
- Use Set application to set the variable __TO_IDENTITY: Set ->__TO_IDENTITY ->${EXTEN}
- Use Dial the phone application to dial the real user number
Note |
---|
You can also use Custom application to set the variable:
|
Add "identities_routing" to Included procedures of Dialplan for managing incoming calls:
Note Make sure "identities_routing" is placed before "pbxinternal" if you configure it for internal calls.
Usage
Note |
---|
Notes:
|
Feature code "Identity" 78
Starting from WMS v. 4.01.44329.36, the The Identity can be changed via Feature code "Identity" 78 from any Wildix device.
...
BLF key "Identities"
Note |
---|
Supported from WMS v. 4.01.44251.31 on WP4X0, START (ex WP410), WorkForce, WelcomeConsole. Documentation: Wildix VoIP Phones - User Guide. |
- Press BLF "Identities" on WP4X0 or WelcomeConsole
- Select the identity from the list of all available identities
- The selected identity is indicated on the screen and displayed instead of a real user's number during outgoing calls
...
...
Note: After changing the identity, it is also displayed on W-AIR handsets.
BLF key "Line" (only WMS 5.0)
Anchor | ||||
---|---|---|---|---|
|
Note |
---|
Supported from WMS v. 4.03.44914.04 and firmware firmware for WP480GR3 v. 63.145.10.11, WP490GR3 v. 67.145.8.90, WelcomeConsole v. 68.145.2.22.
, WorkForce |
...
- Press BLF key "Line" on a phone. Its on WP4X0 or WelcomeConsole. When it is selected, LED indicator becomes steady blue
- Dial a number you wish to call
- The identity number prefix is automatically prepened to a called number
...
Warning |
---|
Important: in order to place outgoing calls, you need to add an empty BLF key "Line" (it must be the first on the list). |
Macrosuite divider macro | ||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Button macro | ||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|