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The document describes how to set up integration with Google Calendar for Collaboration / x-bees. Created: November 2022 Updated: March 2024 Permalink: https://wildix.atlassian.net/wiki/x/AQBHB |
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Introduction
Integration with Google Calendar provides possibility to sync user status based on events scheduled in Google Calendar, as well as view available slots in Google Calendar and schedule meetings.
Requirements
- WMS 6
Admin access to PBX
Google Suite Admin Console and Google Workspace
Enable Calendars integration
- Go to WMS -> Settings -> PBX -> Integrations
- Click
Proceed to the
Calendars tabCloud integrations (1) tab and click on Google Calendar:
Note Note: In case of WMS version lower than 6.05.20240119.1, the Cloud integrations tab is named Calendars.
- Click Install:
Perform Domain-wide delegation by inserting Client ID and Scopes on Google side
Documentation: https://admin.google.com/ac/owl/domainwidedelegation- In the Connect the integration section, enter Administrator email (1) and Domain (2), indicated in Google Workspace and click Install (3):
Once the integration is successfully set up, you can see a grey Installed button in Google Calendar section:
How the integration works
Once installed,
Notes:
- The sync works only for "Event" (users status changes to DND) and "Out of office" (user status changes to Away) types
- An event should be confirmed. Otherwise, user status doesn't change
- If an event Google Calendar integration is installed, the calendar events and out of office status get synced with Collaboration/ x-bees:
In case of a confirmed event, user status changes to Do Not Disturb as soon as the event starts and the relevant status message and duration of the event are displayed
Collaboration:
x-bees:Note Notes:
- The status doesn't change for non-confirmed events.
- If Google Event is private, only user status changes, while status message and duration are not set
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- After
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- the event ends, user status changes to Available
- If Out of office is set in Google Calendar, user status in Collaboration/ x-bees changes to Away:
Disable Calendars integration
- To disable the integration, on the Calendars tab in go to WMS -> Settings -> PBX -> Integrations , under -> Cloud integrations and click on Google Calendar integration:
- Under Google Calendar, click Delete:
- Type the word delete (1) to proceed with deactivation of the integration and click Delete:
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