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WiIdix Microservices Changelog: new features and improvements for Kite, Wildix Management portal (WMP), Wildix Integration Service(WIService), Screen sharing.

For Kite, WMP: no need to upgrade, the changes are available right away.

For Wildix Integration components (WIService, Screen sharing, Fax Printer, Outlook, TAPI driver): go to Collaboration Settings -> Extensions and click Update to install a new version (for WiService, there is also an auto-update option).

Other changelogs: https://www.wildix.com/new-releases-and-updates/

Link for sharing: https://wildix.atlassian.net/wiki/x/hADOAQ

WIService v. 3.10.5. Date: 05.10.2022

Improvements 

[WMS-14524] - int: disabled internal ringing on DuoLED-BT/ MonoLED-BT headsets on Windows during an incoming call, in case user changed audio settings to use speakers  

[WMS-15043] - int: added possibility to remove WIService on Mac the same way as other apps (e.g. by moving Wildix Integration Service app to Bin from Launchpad/ Library/ Applications folder) 

Documentation: What is WIService 

WMP Date: 04.10.2022

Improvement

...

WIService v. 3.10.3. Date 19.09.2022

Improvements

[WMS-14917] - int: added possibility to answer a call via Headset even if Windows computer screen is locked 

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CLASSOUND Date: 02.08.2022

Improvements 

[WMS-12078] - classound: added possibility to set up Failover PBX that would accept inbound traffic in case PBX with CLASSOUND DIDs in WMS Network is not reachable for some reason

...

[WMS-13706] - int: fixed a rare issue in which an incoming group call to a user with Collaboration (Windows) and DuoLED-BT headset was accepted and instantly hung up by the headset 

Improvements

[WMS-14056] - int: added possibility to hold/ resume a call via MonoLED/ DuoLED headset 

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WIService v 3.7.8 (macOS) Date: 03.05.2022

Improvements

[WMS-13691] - int: reduced the size of WIService installer on macOS

WMP Date: 02.05.2022

Improvements 

[WMS-13586] - wmp: applied the logic of separate ordering of W-AIR Headset and  W-AIR Headset Charger

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WIService v 3.7.7 Date: 28.04.2022

Improvements

[WMS-13761], [WMS-13874] - int: performance and stability improvements for Headset integration

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  • Transferred calls are charged according to CTA_1 terms (check CLASSOUND pricelist on WMP)

WMP Date: 20.04.2022

Improvements

[WMS-13231] wmp: introduced a rule under which 1 customer can have only one PBX with active licenses; while other PBXs of the same customer should belong to the same WMS Network and inherit the licenses from the main (server) PBX

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WIService v 3.5.9, Kite Date: 31.01.2022

Improvements

[WMS-13156] - int: updated SSL certificate in WIService

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WIService v 3.4.5 Date: 08.10.2021

Improvements

[WMS-11877] - app: added support for changing user status to DND on MonoLED and DuoLED Headset using USB Connector on macOS

  • to enable/ disable DND, press and hold "On/Off hook" button

[WMS-12311] - int: deprecated WIService component starting from v 3.4.5 on macOS 10.11 and prior

Fix

[WMS-12344] - int: fixed several issues with connected Kuando Busylight or similar device in which:

...

Documentation: Customer Care FAQ, Ticketing system section.

Improvements

[WMS-9205] - int: added possibility to choose device for Headset Integration in case of multiple devices used

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Kite, WIService v 3.3.5, Outlook Integration v 2.6.21 Date: 03.09.2021

Improvements

[WMS-10438] - kite: removed location data from API presence response to improve security and protection of personal information

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[WMS-11852] - int: WIService stability improvements on macOS and Windows

WMP Date: 29.07.2021

Improvements

[WMS-11543] - wmp: added x-caracal service monthly fee to be paid on WMP (both for standalone PBXs and in case of WMS network)

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WIService v 3.3.1 (Windows), WMP Date: 16.06.2021

Improvements

[WMS-11331] - wis: WIService improvements (Windows):

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  • apply your requests via WMP -> Help Desk-> Customer Care -> CLASSOUND -> select “Set or update CNAM (US/Canada Partners only)”
  • provide PBX and DID you want to order or modify CNAM
  • CNAM should not be longer than 15 characters
  • order can take up to 24 hours after submission to confirm by our vendor's database and up to 72 hours over business days for completion

Updated documentation: Wildix Terms and Conditions.

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[WMS-11172] - int: fixed an issue in which pc restart was required after manual update of msi package under another user session on Windows

WMP Date: 03.05.2021

Improvements

[WMS-9329] - wmp: applied flat delivery fees per order

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