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CLASSOUND Terms of license

All services related to the same PBX have the same terms and expiration date. 

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-> The expiration date must be the same for the PBX and the services connected to that PBX.

Procedure to order new CLASSOUND DIDs or full DIDs porting

Step 1. Prepare the documents

Order new DIDs

To order a new DID number, you need to provide address information and prepare the following documents. At the next step, you need to attach them to the order form.

Port existing DIDs 

For number porting, in addition to the documents specified above, you need to prepare the following documents:

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Step 2. Fill  Fill out the form on WMP and upload all the required documents

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1. Go to WMP -> Customers/ Resellers
2. Select your customer/ reseller and click Options button (three dots) 

3. Select CLASSOUND DIDs 
   
   

   
   

4. Click + to activate CLASSOUND service 

   

   
   

5. Confirm that you read Terms and Conditions, select a PBX you want to activate the service on, select country, and choose one of the options:

   • Outbound calls - use existing phone numbers for outbound calls
   • New DIDs - order new numbers for inbound and outbound calls
   • New Free Phone - order new free phone (toll-free) numbers for inbound and outbound calls
   • Full DIDs Porting - port existing numbers to  for inbound and outbound calls
     
     
     

   
   

Outbound calls 

To use existing numbers for performing outbound calls:

• Specify the numbers in international format and click Add:
  
  

  Warning
  Important: Partner is fully responsible that the numbers provided are correct and correspond the requirements.  Emergency service calls and short-codes calls are not available for Outbound Only DIDs.

  

• Click Move to next step: 
  
  
  
  
• On the next screen, you can see an estimated cost of your order. Click Confirm Order to submit the request:
  
  

Also, there is possibility to use Instant Virtual Porting for Outbound Only DIDs. In this case, a dedicated Virtual DID is provided, so that you can configure call forwarding from your original DID to the Virtual DID, and have both outbound and inbound calls performed via CLASSOUND. To order Virtual DID, please open a Customer Care ticket.

To read more about Instant Virtual Porting, refer to the guide: CLASSOUND Instant Virtual Porting (IVP). 

New DIDs or New Free Phones

To order new CLASSOUND DIDs or Free Phone numbers:

• Fill in the following information:
  • First and Last Names
  • Company Name and Address
  • DID quantity
• Upload proof of address
• Click Move to next step
  
  
  
  
• On the next screen, you can see an estimated cost of your order. Click Confirm Order to submit the request:
  
  
  

Full DIDs Porting

To order full DIDs porting:

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