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The Article describes how to set up the configuration when your users are receiving unwanted calls could be the blacklist featuremanage calls from blacklisted contacts via Dialpan.

Created: December 2015

Permalink: https://confluence.wildix.com/x/ooB5Aw

Step 1. Phonebook configuration

You can add blacklist numbers blacklisted contacts to your phonebooks in different modes: from Collaboration, from the imported backend (MySQL, сsv, etc). In tphonebook is already configured and we can add the number from the Here it is described how to add a contact in Collaboration.

Go to Collaboration -> Phonebook
Select the desired phonebook and press + to add a new contact
Set blacklist as as a Type of contact

Note
Consult Collaboration User Guide for detailed information about how to create phonebooks and contacts.

Step 2. Dialplan configuration

Create a separate Dialplan procedure for managing calls from blacklisted contacts
Configure the behavior of managing these calls. For example, add Hangup applicationapplication

Go to Dialplan procedure used for managing incoming calls ("main" procedure)
Configure Add the applications tions to check if a call is from a blacklisted contact:
- Jump to if call type is -> blacklist -> route calls to the previously created Dialplan procedure for blacklisted calls
If the calling number is in blacklist , if yes the call will be dropped from the main-dialplan if no the call will follow the next Dialplan application.
- - if a call is from a blacklisted contact, it is dropped
- Call group -> if it is a normal call, it is routed to a Call group

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Versions Compared

Old Version 1

New Version 2

Key

Step 1. Phonebook configuration

Step 2. Dialplan configuration