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The Instructions describe the process of Microsoft Phone System Setup for End Customer (the user who has admin rights on the MS domain of the company). General documentation on teams4Wildix can be found here: teams4Wildix - integration of Microsoft Teams with Wildix PBX. Additional documentation be found on teams4Wildix portal -> Services -> Teams -> Documents. Created: July 2021January 2022 Permalink: https://confluence.wildix.com/x/9oJtBQ |
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Set up Microsoft Phone System
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- Start by selecting your PBX from the available templates: select Teams4Wildix
- Country: select your country from the list
- SIP Domain: enter your PBX domain name
- Calling Policy: check off Manage Teams Calling Policy
- Teams Voicemail: select Prohibit Voicemail & Call Forwarding
Music on Hold: select PBX Hold Music
Note Note: Starting from WMS 5.03.20210927.4, it is possible to edit the list of codecs in the Override Codecs field. The default one is PCMU.
Click Add PBX
(below an example of a PBX that was already added on teams4Wildix portal)
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Using Microsoft Phone System service enables you to place and receive calls from the Calls dialpad of MS Teams interface. However, with Microsoft Phone System you can still use all the features described in the general teams4Wildix document as well. Consult the guide: teams4Wildix - integration of Microsoft Teams with Wildix PBX - Documentation. |
- To place calls using Teams Dialpad, go to Calls tab, enter an internal or an external phone number and start a call. You can control an active call (put it on pause/ resume, transfer, etc) from the MS Teams call dialog:
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Note: |
- When there's an incoming call, there's a popup from MS Teams interface allowing you to accept or reject the call
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