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Info

Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device.

Android Collaboration Version: 3 3.34.6105 

To check the current version, go to Android changelog: https://www.wildix.com/new-releases-and-updates/collaboration-android-app-changelog/

WMS Version: 3.88

Updated: July August 2018

Permalink: https://confluence.wildix.com/x/LYDt

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Read about push notification:
https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/

Login

Use your Collaboration credentials to acess the mobile application:

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  • Tap Dialpad / Function keys to switch to Function keys menu

  • Tap on a function key you wish to call

  • Select Call from thedrop-down list



Note
Note: function keys also allow you to monitor statuses, pick up calls, change statuses of trunks, timetables and switches, send DTMF etc. Check Appendix 2: Monitoring of colleagues and features with Function keys for more information.

From Enterprise Contacts


Note
Note: by default the local contacts from your device’s phonebook appear in this menu. Contacts from your enterprise phonebooks appear in Contacts menu only after contacts sync (See Appendix 1: Sync of enterprise phonebooks with WildixDAV).

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  • Go to History (All or Missed tab)/ Voicemail

  • Tap on a user/ a voicemail message

  • Select Call from the drop-down list:


From

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Chat

  • Tap a contact in your Android contacts

  • Tap a phone number that you wish to call

  • Select Wildix

Support of URI for call generation

Thanks to URI support it is possible to generate a call by clicking on a link containing a phone number. It allows you to start calls from a browser using Wildix application.

Supported links:

  • Open a chat session with a user
  • Tap Handset button
  • The call is placed automatically

Note

Note: Android Collaboration app supports receiving Call me back messages (currently, it is impossible to send them via iOS application).

To place a call, just tap Call me back.



From your device’s contacts

  • Tap a contact in your Android contacts

  • Tap a phone number that you wish to call

  • Select Wildix

Support of URI for call generation

Thanks to URI support it is possible to generate a call by clicking on a link containing a phone number. It allows you to start calls from a browser using Wildix application.

Supported links:

  • <a href="tel:[phone number]">

  • <a href=”sip:[phone_number]”>

  • <a href=”wildix:[phone_number]”>

  • <a href="callto:[phone number]">

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Send a File / an Image / a Post-It

Send a file / an image:

  • Start a chat with a user

  • Tap +

  • Select the source:

    • Photo & Video Library

    • Downloads

Note: Starting from Android
Note
Note

Note: Starting from Android Collaboration Version 3.3.61, file sharing confirmation with photo and video preview is available.


  • Start a chat with a user

  • Tap +

  • Select the source:

    • Photo & Video Library

    • Downloads 


Note

Note: The maximum file size to be sent is 100Mb.


Send a Post-It

  • Start a chat with a user

  • Write your message

  • Tap +

  • Select the option Send as Post-It

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Note

To cancel voice recording without sending, slide left.

View contact information 

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  • Select chats you would like to delete by holding them
  • Tap Trash icon to delete

Participate in Ubiconf videoconference (beta)

Starting from Android Collaboration version 3.4.05, it is possible to participate in Ubiconf videoconference.

  • Open a chat session with a user that sent you an invitation
  • Tap on the invitation
  • Select Join to enter a conference room or Call to access the conference in audio-only mode. Follow Ubiconf Videoconference User Guide for details


Warning

Current limitations:

  • Camera (rear / front) and microphone names are not displayed 
  • Impossible to switch between front and rear camera after entering a conference

History

Note
Note: Call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets).

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