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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device. Android Collaboration Version: 3.3.2061 To check the current version, go to Android changelog: https://www.wildix.com/changelog-of-wildix-collaboration-mobile-for-android/ WMS Version: 3.87 88 Updated: April July 2018 Permalink: https://confluence.wildix.com/x/LYDt |
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To use this application, you must be a user of a Wildix system and have fast internet connection that doesn’t block VoIP traffic.
Ports to open: https://manuals.wildix.com/ports-used-by-wildix-services/
Use of App outside the office network: the first time you make a login from the local network, the PBX sends the settings of the public network to the application (the same for connection from the public IP). The app tries to connect using the first IP and if it fails, it moves to the second one, thus ensuring the connection both when you are in or outside the office network.
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Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/
Login
Use your Collaboration credentials to acess the mobile application:
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Tap Dialpad / Function keys to switch to Function keys menu
Tap on a function key you wish to call
Select Call from thedrop-down list
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| Note: function keys also allow you to monitor statuses, pick up calls, change statuses of trunks, timetables and switches, send DTMF etc. Check Appendix 2: Monitoring of colleagues and features with Function keys for more information. |
From Enterprise Contacts
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| Note: by default the local contacts from your device’s phonebook appear in this menu. Contacts from your enterprise phonebooks appear in Contacts menu only after contacts sync (See Appendix 1: Sync of enterprise phonebooks with WildixDAV). |
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Start a chat with a user
Tap +
Select the source:
Photo & Video Library
Downloads
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Note: Starting from Android Collaboration Version 3.3.61, file sharing confirmation with photo and video preview is available. |
Send a Post-It
Start a chat with a user
Write your message
Tap +
Select the option Send as Post-It
Send a voice recording
- Start a chat with a user
- Press and hold Microphone icon to record a message
- After you finish, release to send
View contact information
- Tap Details button (three dots) to view user's mobile number, email address (available only it was added via Collaboration or WMS)
- In case this information is specified, you can place a call, send SMS or write e-mail via external applications installed on your device
Delete chats
- Select chats you would like to delete by holding them
- Tap Trash icon to delete
History
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| Note: Call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets). |
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