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Info

In this Quick Start Guide you can find information on how to connect WHS headsets (WHS-MONO, WHS-DUO, WHS-BT), Mono/ DuoLED, WelcomeConsole-EXT (ex WP490EXT) – keypad extension module for WelcomeConsole/ WP490 2015/ WP490G, WPEHS – Wireless Headset Adapter for WelcomeConsole/ WP490 2015/ WP490/ WP480G.

Updated: July 2020

Permalink: https://confluence.wildix.com/x/Ygo8AQ


Table of Contents

WHS – Wildix Headsets

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  • To answer or to end a call, press the receiver button on the headset
  • The blue and green LEDs flash twice
  • During the conversation the LED is off

MonoLED, DuoLED 
Anchor
ledheadset
ledheadset

Note

Note: It is required to install Headset integration component (Collaboration -> Settings -> Extensions) to use the headset. Consult Collaboration Guide for details.

Min. required versions of the component (released in WMS 4.03):

  • v. 2.7.0 (Windows)
  • v. 2.5.0 (macOS)

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Adjust volume during a call/ ringer volume

  • Press Volume+/ Volume- Control during a call to adjust the volume/ from idle to adjust the ringer volume. 
    Note

    Note: it is possible to increase the volume level by +10 dB by upgrading the Headset firmware. Consult this Guide for details.


Mute the microphone during a call/ enable silent mode

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