| Html |
|---|
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script> |
...
| Html |
|---|
<div class="lang-box-pdf">
<div>
<div class="google-lang">
<div id="google_translate_element">
</div>
<script type="text/javascript">
function googleTranslateElementInit() {
new google.translate.TranslateElement({pageLanguage: 'en', includedLanguages: 'de,es,fr,it,nl', autoDisplay: false}, 'google_translate_element');
}
</script>
<script type="text/javascript" src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script>
</div>
<div class="pdf-button">
<a href="https://confluence.wildix.com/spaces/flyingpdf/pdfpageexport.action?pageId=20709513" alt="Convert to .pdf" title="Convert to .pdf"><img src="https://confluence.wildix.com/download/attachments/14549012/pdf-button-download-wildix-documentation.png"></a>
</div>
</div>
</div> |
| Info |
|---|
The manual describes the features and functionalities of W-AIR Headset and provides the necessary details needed for its proper operation. Created: December 2018 WMS Version: 3.88/ 4.01 Useful links: Permalink: https://confluence.wildix.com/x/iQA8AQ |
| Table of Contents |
|---|
Before using the Headset
...
Enter Menu mode:
Press AUX function button to enter Menu mode
Call Control
Outgoing call
Outgoing call via Collaboration
- Make sure W-AIR HS is selected in the Device selection list in Collaboration
- Place a call
The call is placed via W-AIR Headset.
Outgoing call via dial by name using ASR
| Warning |
|---|
Important! Feature is available only for systems with recurrent licenses (feature not available for Lifetime and Per Service PBXs) with at least one Premium user. On WMS 3.88 feature works only in “en” or “en-us” languages. On WMS 4.0 feature works in English, Italian, French, German languages. |
...
- Press Call button when there is no active conversation and say the name
Demo video
Link: https://youtu.be/z6S4-c2-koc
| Html |
|---|
<iframe src="https://www.youtube.com/embed/z6S4-c2-koc" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe> |
Configuration tips to start calls from W-AIR Headset using Automatic Speech Recognition
- Make sure the procedure for calling Feature Codes "pbxfeatures (Features codes dialplan)" is present in the "Included procedures" of the Dialplan used for outgoing calls (it is present by default in the "users" procedure), e.g. "pbxinternal". This enables you to place calls from W-AIR Headset via "Dial by name" service, by pressing the "Call" button in case there is no active call.
- You can override custom voice prompts used in "Dial by name" service via Custom Dialplan variable DIALBYNAME_PROMPT=custom string, more information: Wildix Business Intelligence - Artificial Intelligence services
- If, for some reason, you would like to use the IVR via ASR feature (How to configure IVR via ASR with Directory in Dialplan) from W-AIR Headset, you can modify the procedure used for outgoing calls to route the calls to the "IVR" procedure, e.g.:
Outgoing call via iOS/ Android app
- Tap Dialpad icon
- Tap W-AIR HS
- Type the phone number
- Tap the green Handset button
Video:
| Html |
|---|
<iframe src="https://www.youtube.com/embed/Xn4-mwPRSCg" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe> |
Incoming call
When you receive an incoming call, the LED indicator starts blinking with fast short green flashes and you hear a ringer (in case you enable "Silent mode", only LED indicator blinks)
...