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Info

In this Quick Start Guide you can find information on how to connect WHS headsets (WHS-MONO, WHS-DUO, WHS-BT), Mono/ DuoLED, WelcomeConsole-EXT  – keypad extension module for WelcomeConsole/ WP490 2015/ WP490G, WorkForce WiFi Dongle, WPEHS – Wireless Headset Adapter for WelcomeConsole/ WP490 2015/ WP490/ WP480G.

Useful links:

Updated: April 2021

Permalink: https://confluence.wildix.com/x/Ygo8AQ


Table of Contents

WHS – Wildix Headsets

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  • WorkForce (full LEDs support starts from firmware v. 65.145.2.7)
  • WelcomeConsole (full LEDs support starts from firmware v. 68.145.2.28)
  • Vision, SuperVision (full status LEDs support coming later)
  • Apple Mac, Windows PC

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  • USB Type-C plug
  • USB adapter included
  • Answer/ Hangup/ Mute/ Volume control buttons
  • Status LEDs: online, away, DND, on call, ringing, call held, missed call
  • Table stand included

It is possible to enable sidetone feature on Windows, consult this Article for details.

Quick Start Guide

Headset Overview

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Note

Notes:

  • Min. required WorkForce firmware version 65.145.4.12
  • Available only as a HWaaS item 

Packing list

  • 1 x WorkForce WiFi Dongle

  • 1 x Type-C adapter

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