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This Guide leads you through the process of HubSpot Integration usage, starting from the installation and ending with practical examples for call placing. Updated: June 2023 Permalink: https://wildix.atlassian.net/wiki/x/6gXOAQ |
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Requirements
- x-bees:
- WMS version: 6.01 or higher
- x-bees-Standard or x-bees-SuperBee
- Collaboration:
- WMS version: 5.01 or higher
- Wildix UC-Business or UC-Premium license
- (For some countries) HubSpot Sales Hub or Service Hub license
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The installation of Wildix App requires oAuth2 authorization. For that, you need to create an application in WMS and use its Application ID.
- Go to WMS -> PBX -> Integration Integrations -> Applications -> OAuth 2.0
- Click + Add to create the application an application
- Enter Application name and insert the following Redirect URI: https://hubspot.wildix.com/callback
- Click Save
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Keep x-bees/ Collaboration open while working with the app. It is only possible to receive incoming calls when any contact/ a company profile is open. |
A call dialog window is displayed when there is an incoming call:
To answer a call: click the green Handset button
To decline a call: click the red Hang up button
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