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Info

Update repository: rel50. In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://wildix.atlassian.net/wiki/x/GgHOAQ

Other changelogs: https://www.wildix.com/new-releases-and-updates/

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Warning
Important for WMS network in WMS 5.03:
  1. For correct behavior of WMS network, first update Server PBX and then Client PBXs
  2. In case of updating from WMS versions lower than 5.02, make sure that your WMS Network credentials correspond to the new security requirements and only then proceed with updating the PBXs:
    • Login: 13 characters, it's required to use lowercase letters and digits [a-z 0-9]
    • Password: 24 characters, it's required to use lowercase, uppercase letters and digits [A-Z a-z 0-9] 
  3. After upgrade WMS network to 5.03, for the correct work of calls between nodes, the following ports must be opened: 443 (or custom secure port) + RTP ports (on SIP-RTP page)


Warning

Starting from April 17, WMS 5.04.____ upgrade becomes gradually available in different countries/ regions, according to the schedule below:

  • April 17: upgrade available for the PBXs related* to Estonia, Finland, Denmark, Sweden, the Netherlands, India, Australia, Germany, Austria, Switzerland, Spain
  • April 19: the United States, Canada, Latin America
  • April 21: the UK
  • April 22 (at night): weekly auto-upgrade available for all the countries listed above
  • April 25: France, Belgium
  • April 27: Italy
  • April 28 (at night): monthly auto-upgrade available for all the countries

*Note: PBX is considered “related to a certain country” based on the Wildix sales manager assigned to the Partner, and not on the physical location of the system or the customer.

WMS Stable 5.04.20230324.1 Date: 04 April 2023

Improvements

[WMS-16272] - wms: made some security improvements

Fixes

[WMS-15999] - wms: fixed an occasional issue in which there was no audio during outgoing calls to external numbers

[WMS-16148] - sys: fixed an issue in which an incoming external call failed when it was forwarded via CLASSOUND trunk

[WMS-16183] - wms: fixed an issue, in which it was not possible to import users from Zoho in case the domain was other than zoho.com (e.g. zoho.eu, etc.)

[WMS-16188] - sys: fixed an issue of poor PBX performance in cases when there were too many call recordings at a time

[WMS-16369] - sys: fixed an issue in which there was no music on hold for the first user in Conference call, if the user was added to the conference via attended transfer

[WMS-16578] - x-ca: fixed an issue in which some data in Agent Reports in x-caracal wasn’t deleted as configured in WMS -> PBX -> Call and chat history -> Settings

[WMS-16713] - sys: fixed an issue when after some updates on the Zoho CRM side, users having Zoho PhoneBridge Integration with Wildix experienced data loss (call activity in Zoho CRM could not be created)

[WMS-16788] - wms: fixed a rare issue of ESPA Monitor switching protocol on old installation which could lead to such an issue as impossibility to generate calls

New Firmware

[WMS-16614] - dev: new W-AIR firmware v530b11 which includes fixes of the following issues:

  • Bad audio quality during calls in case of a large W-AIR network after upgrade to 530b0801 and 530b802, caused by W-AIR bases randomly starting to have huge network latency.
  • UI issue on W-AIR Basic2 handset with firmware v.531b1, in which there was black area on the screen under the clock.
  • An occasional issue when it wasn’t possible to upgrade voice prompts.
  • A call could not be muted by pressing the 'Mute' button on W-AIR Headset.
  • After placing a call from Collaboration and getting rejected for any reason (e.g. invalid or busy number), base station attempted to call the same number 4 times.

WMS Stable 5.04.20230116.1 Date: 20 January 2023

Improvements

[WMS-15061] - sys: improved system security  

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[WMS-15746] - sys: improved PBX engine stability and performance

Fixes

[WMS-15452] - sys: fixed an issue in which users received false notifications about the state of SIP Trunk registration  

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[WMS-15847] - sys: fixed an issue in which PIN was not created for users in LDAP after upgrade to WMS v. 5.04.20221115.1, which led to such issues as impossibility to access Voicemail with existing password or login with feature code 99 

[WMS-16097] - wms: fixed a security issue when an authorised unprivileged user could get admin level rights

New Firmware

WorkForce firmware v. 65.145.6.30,  W-AIR firmware v. 530b802

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[WMS-15910] - sys: fixed a vulnerability issue with Server-side request forgery (SSRF) via the component ZohoClient.php in the WMS

  • Note: WMS 5.04 PBXs automatically received this fix so upgrade to this version is not required.

WMS Stable Hotfix Date: 16 November 2022

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  • Allowed values are: valid IP addresses (subnets are not allowed)
  • Maximum number of IPs that can be added: 32 

Fixes

[WMS-12232] - sys: fixed some rare performance issues (e.g. web interface stuck on ‘Proceeding’ during phonebook import) on Hardware/ Virtual PBX, faced by users with some router models/ firewalls 

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[WMS-15265] - sys: fixed a rare issue with missing logs in wms.log file after PBX upgrade

WMS Stable 5.04.20220930.1 Date: 04 October 2022

Improvements

[WMS-14822] - wda: improved analytics logic so that calls that come through one PBX and get automatic answer by the system (e.g. IVR) on another PBX in WMS Network, with no agent’s reply, are not considered answered and the system message is not counted as talk time  

[WMS-15054] - sys: for improved security, closed Port 53 for public networks on Hardware / Virtual PBXs 

Fixes

[WMS-14300] - wms: fixed an issue when members of a Call group, which also included users from another PBX in WMS Network, had unanswered call records in Collaboration History even though the calls were answered by Call group members from another PBX

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[WMS-15085] - sys: fixed an issue of PBX engine crash in some rare cases 

New Firmware

WorkForce firmware v. 65.145.6.30

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[WMS-14489] - sys: fixed an issue in which new calls were not added to call history in Collaboration due an error on MySQL server

WMS Stable 5.04.20220819.1 Date: 29 August 2022

Improvements

[WMS-14192] - wms: improved the logic of phonebooks import, so that country code is added to the Extension field if the extension consists of 7 or more digits

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[WMS-14423] - col: Collaboration stability and performance improvements

Fixes

[WMS-12208] - sys: fixed an issue in which the feature "Notify by email in case SIP trunk registration status is changed" didn’t work and PBX admin didn’t receive an email notification starting from WMS 5.03 

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[WMS-14861] - dev: fixed an issue in which the latest W-PA model reacted to "Speed Dial" Function key only after pressing the button a second time

New Firmware

W-AIR firmware v. 530b801

[WMS-14652] - dev: fixed an issue with W-AIR base stations in which attempts to start an outgoing call failed resulting in “insufficient resources” error message

Note: Maximum 8 handsets (5 in case of W-AIR Small Business) can be updated at a time per a base station. In case a Multicell system has more than 8 handsets located on each base station, additional handsets need to be turned off during the first 8 handsets upgrade.


WMS Stable 5.04.20220608.1 Date: 09 June 2022

New Features

[WMS-10874] - x-ca: added support for scheduled reports in x-caracal

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Documentation: Ports used by Wildix services

Fixes

[WMS-12150] - sys: fixed a rare issue in which users faced “Your connection is not private” error message when trying to access Collaboration 

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[WMS-14250] - col: fixed an issue when it wasn’t possible to start a call via Collaboration on Google Chrome 103 beta

New Firmware

New firmware W-AIR Base Multicell  v. 530b4, WelcomeConsole v. 68.145.2.47, WP480GR3 firmware v. 63.145.10.38, Start firmware v. 150.145.2.10

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[WP-199] - dev: security improvements for WP phones 

WMS Stable Update Date: 06 May 2022

Additional package:  5.04.20220506.5

Improvement

[WMS-12815] - sys: added support for import of contacts from Hana DB

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  • Go to WMS -> Users -> Phonebooks
  • Select/ create a phonebook and click "Import"
  • Select Hana DB as Backend
  • Enter credentials and Database name
  • Click "Save and Import"

Fixes

[WMS-13902] - x-ca: fixed an issue in which x-caracal search didn't return any results 

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[WMS-13996] - col: fixed an issue in which it was impossible to set tags in Collaboration -> History if they contained 2 or more words separated by spaces or ampersand (&), after upgrade to WMS Release Candidate 5.04.20220425.1

New Firmware

New firmware for WorkForce v. 65.145.6.28

[WP-202] - dev: fixed an issue in which WorkForce occasionally rebooted in case DuoLED-BT headset was used and which also led to no audio during calls after the reboot

WMS Stable 5.04.20220425.1 Date: 27 April 2022

Improvements

[WMS-12707] - sys: improved the logic of clearing CDR data, so that both local and external CDR databases follow the same cleanup rules (configured in WMS -> Settings -> PBX -> Call and chat history)  

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Note: In Q2'22 the access to PBX with the serial number in the domain will be impossible. Please use PBX name instead

Fixes

[WMS-9812] - col: fixed an issue in which pop-up notification for BLF key “Call group” didn’t work correctly and wasn’t cleared in Collaboration after the call was answered, if there were 2 simultaneous calls to the Call group 

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[WMS-13962] - wms: fixed an issue when Call History in Collaboration failed to load after upgrade to WMS Beta v 5.04.20220422.2 

New Firmware

New firmware for WelcomeConsole v. 68.145.2.45,  Workforce v.65.145.6.26, W02FXS r3 v 27191018, W04FXO r3 v. 27811018, W04FXS r3 v. 27811018, W24FXS r3 v. 27811018

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WMS Stable Hotfix Date: 13 April 2022

Additional package: cw-5.04.20220413.1

Fix

[WMS-13730] - sys: fixed an occasional issue in which after closing Collaboration app on mobile (iOS and Android), users didn’t get incoming Call group calls

WMS Stable Hotfix Date: 12 April 2022

Additional package: 5.04.20220412.1

Fix

[WMS-13842] - wms: fixed an issue in which sync of contacts via CardDAV stopped working after upgrade from WMS 5.03 to 5.04

WMS Stable Hotfix Date: 11 April 2022

Additional package: 5.04.20220411.1

Fix

[WMS-13846] - wms: fixed an issue in which check-in via Hotel Manager was not possible after upgrade to WMS 5.04.20220325.8

WMS Stable Hotfix Date: 25 March 2022

Additional package: cw 5.04.20220325.8

Improvements

[WMS-12715] - x-ca: allowed access to REST API on x-caracal

[WMS-13384] - wms: allowed to use symbols (except for @, &, <, >) and accented characters for all languages in the Department field in WMS -> Users (when adding, editing, or importing users)

Fixes

[WMS-13456] - wms: fixed an issue in which Dialplan application “Set” -> “Caller number”/ “Caller number on trunk” and "prepend digits" option modified caller name instead of caller number

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[WMS-13663] - col: fixed an issue in which Collaboration interface was in English though Estonian language was set

WMS Stable Version 5.04.20220309.1 Date: 10 March 2022

New Features

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  • SpeakerDisable=yes - disables the speaker mode for all WorkForce devices;
  • SpeakerDisable=no - enables the speaker mode for all WorkForce devices;
  • SpeakerDisable=list of extensions (e.g. SpeakerDisable=38001,24001,22005) - disables the speaker mode for the mentioned extensions.

Improvements

[WMS-9771] - wms: added new API endpoints for trunk lists

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[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

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WMS Stable Version 5.03.20220127.1 Date: 27 January 2022

Fixes

[WMS-12577] - sys: fixed an issue in which after upgrade of PBX, the ESPA monitor stopped working and its package was reinstalled, overwriting existing configurations with default ones

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[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

WMS Stable Version 5.03.20211222.2 Date: 22 December 2021

New Features

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  • increased background noise and too loud default microphone level in handsfree mode
  • muffled sound between two WorkForce devices
  • background noise in the handset's speaker
  • muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
  • WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • the system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

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Additional packages: ca-certificates_20200930, x-caracal_5.03.20210929.1, cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

[WMS-10957] - wms: updated API documentation in WMS to include all the available API endpoints

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Note: to disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no. If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

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[WP-126] - dev: fixed an issue in which the default microphone volume on START handset was lower compared to other Wildix devices

New Firmware

New WorkForce firmware v 65.145.6.15

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[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

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x-caracal documentation: x-caracal documentation.

Improvements

[WMS-7761] - col: added support for the US standard date format "mm/dd/yyyy" in CDR-View

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Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

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[WMS-11882] - sys: fixed an issue when in some rare cases users on PBXs with WMS 5.02 version couldn’t see registered devices in Collaboration

New Firmware

New firmwares for WorkForce v 65.145.6.14 WP480GR3: v 63.145.10.35 WP490GR3: v 67.145.8.105 WelcomeConsole: v 68.145.2.40

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  • The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

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WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

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For activation, refer to the document: x-caracal documentation.

Improvements

[WMS-7872] - dev: added possibility to set image refresh button for 2N intercom integration

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[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

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[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

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WMS Stable Version 5.02.20210305.1 Date: 05 March 2021 

Fixes

[WMS-10551] - col: increased the width of a drop-down list showing live search results in Collaboration

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Documentation: WebRTC Kite Chatbot SDK.

Improvements

[WMS-6719] - sys: added 03, 030, 0345 prefixes to "National" and 084 prefix to "Premium" call classes for the UK to improve call class recognition and for the correct management of ACL permissions

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Documentation: How to disable updates for BLF keys configured for call group members with Call All strategy .

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

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  • fixes an issue with W-AIR Base Stations restart on each SIP login or logout
  • adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

[WMS-8043] - sys: enabled by default daily auto upgrade for newly created systems

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[WMS-9816] - api: security improvements for Zoho integration

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

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[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

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WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

[WMS-9539] - col: added support for Danish language

Improvements

[WMS-8990] - col: increased the max number of CDR-View exported records up to 500 000

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[WMS-9727] - col: improvements for customer feedback option in Collaboration

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

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  • not supported on mobile devices and Kite: a remote side receives the modified text as a second message

Improvements

[WMS-6693] - sys: enabled by default DTLS-SRTP media encryption between PBXs in WMS Network

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  • all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
  • "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
  • use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes 

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[WMS-9108] - sys: fixed no media issue for calls between Collaboration and Android application if callee had mobility feature enabled

New Firmware

New firmware for WP480GR3 v. 63.145.10.13, WP490GR3 v. 67.145.8.92,  WelcomeConsole v. 68.145.2.24

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