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Info

Outlook integration supports: Calendar Sync, Presence, User pictures, Click2call, IM, Call popup, Caller name lookup, live search in Outlook contacts, URL to create / edit contact during an incoming call.

Updated: May 2022January 2023

Permalink: https://wildix.atlassian.net/wiki/x/IBjOAQ

Table of Contents

Features

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  • Status mapping: allows you to set the corresponding Wildix Collaboration status for each Outlook calendar status; additionally you can enable / disable the status message
  • Publish working hours: enables sync of working hours from Outlook calendar with Wildix Collaboration; additionally you can select the Wildix Collaboration status displayed when you are out of office and enter the status message
  • Hide status message of private events: enable if you don’t want status message of private events to be displayed as your status message of Wildix Collaboration
  • Popup: allows you to open Outlook upon receiving or placing a call:
    • On-click (Incoming/ Outgoing call): click the link to open the app 
    • Ringing (Incoming call): the app opens upon receiving a call (when call is in “ringing” state)
    • Call generation (Outgoing call): the app opens upon placing a call (when call is in “ringing” state)
    • Answer (Incoming/ Outgoing call): the app opens right after a call is answered

Create Wildix Conference via Outlook

Note

Note: The support starts from WMS 6 Beta v. 6.02.20230117.1 and WIService v. 3.12.


Warning

Current limitation: In case you have a MS Teams meeting add-in, it is recommended to disable the setting "Add online meeting to all meetings” in Files -> Options -> Calendar -> Add meeting provider:

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1. Click on the button New Wildix Conference on the Calendar tab:

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2. The screen of the new meeting shows up, which already includes link to the conference as well as dial-in numbers:

Image AddedEnter details of the meeting:

  • Title 
  • Meeting participants
  • Start and end time

Location of the meeting is automatically set to Wildix Collaboration.

Image Added3. The conference is created both in Outlook and in Collaboration:

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The email invitation with the Conference details is sent to invited users:

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When you create a new Meeting in Outlook (via New Appointment/ New Meeting buttons), you can also turn it into Wildix Conference - just click Wildix Conference button at the top:

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Location gets automatically set to Wildix Collaboration and the conference link and dial-in numbers are added below:

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