This document is a complete guide explaining how you can enable access to Wizywebinar and use it to schedule and run your webinars. 

Created: January 2021

Updated: November 2022

Permalink: https://wildix.atlassian.net/wiki/x/ahLOAQ

Wizywebinar White paper



Requirements and features 

Limitations per 1 UC-Wizywebinar license:

General Limitations:

Features:

Enable access to Wizywebinar

Wizywebinar Video Tutorial - Enable Access to Wizywebinar 

https://wildix.wistia.com/medias/u5z6zya75b


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Step 1. Purchase licenses

At the first step, you need to purchase a dedicated license for Wizywebinar access. One license is required for each user who needs to have access. 

To purchase a license, proceed with the following steps:

Step 2. Create an associated contact 

After you have purchased UC-Wizywebinar licenses, create a new associated contact for a user who needs Wizywebinar access.


After WMP configuration, associate the previously created contact on WMP and a user in WMS by using Email.

Important: The user email address that you have specified for the contact on WMP should be the same!

Schedule a webinar session

Wizywebinar Video Tutorial  - Schedule a webinar session 

https://wildix.wistia.com/medias/qkl2u7rqu8


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Settings

Before creating a webinar session, you can change the Wizywebinar web interface language and timezone settings:

Create a webinar 

You can start a webinar in just several clicks: open Webinar tab in Collaboration and hit the Meet Now button located in the top right-hand part of the menu.

If you need more sophisticated scheduling options, keep on reading:

  1. Click New Meeting button: 


  2. Fill out mandatory fields: Topic, Start date and Duration:


    Important: When scheduling a webinar, please check the timezone and make sure it corresponds to the timezone the meeting is going to take place in. If you need to change the timezone, click change.


  3. (Optional) Set Password and Friendly URL:


    Password: If you would like your webinars to be more protected, you can generate a password for them. You have the choice to make up a password or click on Generate button and a password will be created for you. Once you share the Webinar link with a participant, remember that you need to give them the password too.

    Friendly URL: You can customize the URL of your webinar. Otherwise, a random session ID will be created for you.


(Optional, you can do it later) Invite participants: 

Once saved, the scheduled meeting appears on your Schedule (on the left panel, below Dashboard). 

Edit or delete a scheduled webinar

After creating a webinar, you can edit or delete it in the Schedule menu. Click on the Schedule from the left-hand panel.

In this menu, you can see webinars scheduled by all the users, but you can edit and deleted only webinars scheduled by you.


Schedule a webinar - advanced options

  1. Click on the Schedule menu from the left-hand panel 
  2. Hover the mouse cursor over your scheduled meeting and click on the Pencil icon (Edit Meeting):


  3. Click Advanced options in the lower part of the screen:


Invite participants: add manually, import via CSV file, add from Address Book 

To add one by one, start typing participant's name or email, choose them from the drop-down list below, set role and click Add button. Or click the Plus icon next to email (1), find participants in the list, check the box in front of them (2), set a role (the role applies to all users you choose), and click Add button


Below the Browse button there are the following checkboxes providing you with additional control options:

Description, Agenda, Recurrent webinar, Calendar link or file

In the first tab (Schedule), you have the following options to customize your webinar:


Important: If you plan to customize an invitation email, the option of attaching a link doesn’t work. For customized emails, you can:


Access control: Lobby and Early access

Click on the Access tab. In this menu, you can control the access permissions to your webinar:

Audio, Video and Content: starting audio and video broadcast automatically; setting default layout  

Click on the Audio, Video & Content tab. In this menu, you can decide whether other speakers or broadcasters should join a webinar session with the possibility to automatically enable audio and video:

Registration: allowing participants to register for a session

Click on the Registration tab. In this menu, you can activate a registration page for participants. To activate it, check off Allow registration or Require registration. There are predefined fields, but you can customize the way the registration page should look like:

Example of the Registration page:


To see the list of those who have registered or were invited to your webinar, go to the Reports tab and download the CSV or Excel file. You can find more information about reports in the Wizywebinar User Guide#Statistics section of this guide.

Send invitations: Customizing invitation email, reminder and follow-up emails

Click on the Send invitations tab. In this menu, you can customize the email sent out to the participants:

When customizing content of the invitation email, you can use the following variables:

Address Book

Click on the Address Book menu on the left-hand panel to access and manage your list of contacts. To add a user to the Address Book, click Add Contact, provide the necessary details, and click Save.  


You may also add groups and indicate which groups your contacts belong to. To create groups, either use the Add Group button or use the Groups section when creating/ editing contacts. 

The list of contacts can be filtered by groups or by list, and by First or Last name. You can also use the Search field to find the contact you need. 

If you want to export the list of contacts, click on the Export to CSV or Export to Excel button, depending on the preferred file format. 

Run a webinar session

Wizywebinar Video Tutorial - Manage a webinar 

https://wildix.wistia.com/medias/s5ktl3rq2n


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Join a scheduled webinar session as a host

  1. Click on the Schedule menu from the left-hand panel
  2. Click on the scheduled Webinar to enter the room


The webinar room opens in a new browser tab and you are prompted to set the speakers, to enter the room, click Join button:

After joining the webinar room, your Collaboration user status changes to DND.

Camera and microphone controls

By default, you enter the room with the webcam and microphone disabled (you can change it in Audio & Video settings).

Click on the Camera and Microphone icons on the left panel to enable them:


You can additionally activate HD video and reduce screenshare bandwidth in Video and Audio settings (see below).

To access Camera, Microphone and Speakers settings:

  1. Click on the Settings button (Gear icon) at the bottom of the left panel -> select Video or Audio
  2. Change the desired settings
  3. Click Apply to save the changes

Managing the Participants

As mentioned, there are two types of user roles: 

To manage Participants you need to open the Participants panel: click on the Participants button on the left panel:


Invite participants during a webinar

Speakers can invite more people to the room at any time by clicking on the Invite Participants button located on the left panel:


You have two options here: 

Note: If the event is private, simply sharing the link won’t work. In this case, you need to invite users via email.

The same applies to events that require registration.


Manage lobby

The lobby feature can be either enabled upon scheduling a webinar or during the session. 

Disable/ enable lobby during the session:

  1. Click on the Lock icon in the upper part of the Participants panel to enable/ disable the lobby:


A green dot right next to the Participants icon indicates that the lobby is active. 

When the lobby is turned on, all the participants’ names are listed under the Users Waiting in the Lobby section in the Participants panel. From there, you have the option to (1) Allow into the roomRemove participant, or (2) Allow all users into the room:


Manage the audience

  1. Find your audience member in the list and click on three dots next to them:


Here you have the following options:

You can remove certain permission (e.g. presentation or broadcast) in the same way as you granted it.

Stop other broadcasts

A Speaker has the ability to stop all other broadcasts in a room, except for their own:

  1. Click on the three dots next to the lock icon and click Stop other broadcasts
  2. A new dialog opens, confirm by clicking Stop broadcasts:


Mute all

A Speaker has the ability to mute all other participants including other speakers. Tick off Mute newcomers if you want to mute new participants as they join a session:

  1. Click Mute all located in the lower left-hand part of the screen

  2. A new dialog opens, confirm by clicking Mute all:

Ask user to unmute

Ask user to unmute is an option available to speakers, which allows them to ask another speaker to unmute their microphone:

  1. Next to the relevant speaker's name click the muted microphone icon. Then, on the pop-up window that appears, press the Ask to unmute button:



  2. The speaker is then prompted to unmute:

Conversations

Conversations panel is where you can interact with your Audience, and where they can interact with you and each other throughout the meeting.

Click on the Message icon on the left panel to open the Conversations panel:


In here, Speakers see two channels:

You access a channel by clicking on it.

Both Speakers and Audience members can do a lot in Conversations – like react to messages with emojis or format text in different styles.

Speakers can also clear chat history and both Speakers and Audience can export chat history by clicking on the three dots in the upper part of the Conversations panel. 


Questions and Answers

Questions & Answers are disabled by default, you need to activate the option in Workspace settings.


When inside a meeting, you have the option to ask questions as Audience and Speakers are able to answer them.

To ask a question, click on the Question icon on the left panel (1), type your question in the field below (2), and click Ask (3). If you want to ask a question anonymously, tick off the option Ask anonymously (4). 


To answer, click on the question (1), type your answer below (2), and click Answer. You can answer privately (4) if you choose to.

If you click on the three dots icon next to the question (5), you get the following choice of actions:  

Speakers can also clear questions and answers history and make all questions public and both Speakers and Audience can export history by clicking on the three dots in the upper part of the Questions & Answers panel.

Live answer

This option allows you to show the message to everyone on the main screen and to answer it live.

To use the live answer option:

Request a vote

You can start a vote related to questions with other audience members. 

To request a public vote:

Screen share

Once inside your meeting, to start screen share, click on the Screen icon on the left panel. 

You can choose among three options:

To stop sharing your screen, click on the Screen icon once again. 

Whiteboard

To open the in-meeting whiteboard, click on the Whiteboard button (Pencil icon) on the left panel. Speakers have a set of whiteboard tools on the right-hand side of the Content Viewer window for drawing on a whiteboard. The same tools, except for a pointer, are available for annotating shared documents:


Content library 

Content Library is where you manage documents and other media that you plan to share with your audience in a webinar. It supports lots of file types including all office document formats as well as MP4s and many image formats.

To access Content library, click on the Graph icon on the left panel. By default, there is Shared Files folder. In this folder you can find all media that you shared with other speakers or which was shared with you:

Note: The files and links you upload to your Content library remain in your Wizywebinar account even after the event is over, so you can further reuse them in other webinars.


Upload file and share it with the Audience

The presentation opens on the same slide as the preview.

You also have an option to share a file from URL without uploading it or a web app: click on Create new and select the corresponding options from the drop-down list: 


You can use the same set of tools available for the Whiteboard (on the right-hand side of the screen), to annotate your documents:


Share files with other speakers

Play a YouTube/ Vimeo video 

  1. Click on Create new in the upper part of the Content library panel. Select one of the options Add YouTube video / Add Vimeo video from the drop-down list
  2. New dialog Add YouTube video / Add Vimeo video opens, enter the URL of the video into the input field and click Add
  3. Double-click on the name of the video to show it to the Audience:

Start a poll

You can also manage polls through your Content library.

Create a poll

  1. Click on the Polls tab from the Content library panel
  2. Click on Create new and select New poll 

    It is possible to import polls from a CSV file. 

    Before importing, download a template CSV file: Wizywebinar polls template.csv.


  3. Type your question into the field Add question. Click the + Add option and type your answer option into the field. You can add more answer options by clicking the Multiple answers check box



  4. When finished, click Save to save the poll in the Content library. Click Save and open to save the poll in the Content library and open it for your audience to vote: 


  5. To finish voting, click Close poll:

Manage polls

After you close the poll, you have some other options by clicking on the three dots icon next to the question:

Share polls

You can let other Speakers reuse your poll by adding it to the Shared polls folder. 

  1. Click on the three dots icon next to the necessary question and click Share



  2. When notified that poll is shared without existing votes, click Share



  3. The shared question appears in the Shared polls folder (1) and the question gets marked as shared (2):


 

Livestream

Through Livestream you can broadcast your meeting to a larger audience via Facebook Live or YouTube.

To start live streaming, click on the Live streaming button (Broadcast icon) from the left panel:


Then you need to select YouTube or Facebook and enter the Live stream key into the input field.

For detailed instructions on how to get the stream key, read the guide: How to Start Live Stream.

Recording webinars

The number of concurrent recordings for Wizywebinar is limited to one per license. 

Access your recordings

To access your recordings:

  1. Open Wizywebinar tab in Collaboration
  2. Click Recordings from the left panel
  3. Click on the file to view the recording. If you want to download it, hover the mouse over and click the green arrow-down icon:


Besides downloading the recording, you also get the following options when you hover the mouse over it: copy the URL, edit the recording name and description, delete the recording. All these actions are also available when you look for the required recording via the search field. 

When you click on the edit (pencil) icon next to the recording, the Edit section opens where you have the following options: 

  1. Edit recording Name and Description
  2. Enter Password to password protect the recording link
  3. Share recording link
  4. Share downloadable link

    Note: Downloadable link is not covered by password protection. 


Export usage statistics 

Wizywebinar allows to export recording statistics which shows how often and extensively the recordings are played. For this, navigate to the bottom of the Recordings list to Export usage statistics to CSV or Excel and click on the preferred file format (CSV or Excel):

 

Create bookmarks during recording

Note: The feature is available upon request. The request should be sent to denis.popov@wildix.com.

Bookmarks functionality allows to indicate points of interest while the recording is running during a session.

  1. If the functionality is enabled, when recording starts, the Create Bookmark button appears at the top. Click on it to create a bookmark:


2. Enter the Bookmark name and click Create:

Download bookmarks

  1. Open Wizywebinar tab in Collaboration
  2. Click Recordings on the left panel
  3. Click Edit (pencil icon) next to the necessary recording
  4. Click Download Bookmarks 

The file is uploaded in .json format and contains the following information: time, label (bookmark name), and user. 

End a webinar session

To end a webinar session, click on the Leave/ End session button (Exit icon) from the left panel:


You have three options here:

Workspace settings 

You can enable or disable certain options that are available for your Audience and Speakers during the webinar.

To access Workspace settings:


In addition, in this menu, you can change the number of thumbnail videos per page to be displayed for Full Screen Layout/ tiled videos for Tiled Layout and change the Language of the web interface.

Available screen layout modes

Change layout

Participants, including speakers and audience, can choose one of the pre-defined layouts to view the content:

Hover the mouse cursor over the Screen icon located in the lower right-hand part of the screen, and then select the preferred mode:


Tiled and thumbnail modes can be customized by users to fit their viewing experience.

To rearrange:

  1. Hover to the uppermost left corner of the element that you would like to move until you see the Dice icon
  2. Tap and hold the icon and then drag and drop the element to rearrange your workspace:


To resize: 

  1. Hover the mouse cursor over the border between the two elements on the screen, if you would like to resize one of them
  2. The border between the two elements is now highlighted. Tap and hold the mouse on the highlighted border. You can now see the percentage that each element occupies of the total workspace
  3. Drag the border up/down, or to the right/to the left to resize the elements; release the mouse when finished: 

Forced layouts

By enabling the Forced layouts feature, you can take full control over how you’d like your Audience to view your content. 

Important: When Forced layouts are enabled, the Audience can no longer change their layouts individually. They can no longer view the Chat and Questions and Answers unless you left this tab open before enabling Forced layouts. 

To enable forced layout: 

Remember that the Audience can only see the locked menus. In the example below, Audience can only access Conversations and Questions & Answers, but they can't access Participants and Content library. As a Speaker, you can still access other menus (for example, Participants, Conversations, Questions and Answers, Content Library) even if they are not pinned in Forced layouts. 


To change forced layout (Option 1):

  1. Click on one of the locked menus (if any):

  2. Rearrange your layout
  3. Click Apply layout in the bottom right-hand part of the screen:


To change (Option 2) or exit forced layout: 

  1. Hover the mouse on the Locked tiles icon in the bottom right-hand part of the screen 
  2. Click on Create layout to change your forced layout. Click on Exit layout mode to exit the forced layout:

Statistics 

Download the list of attendees

In Collaboration -> Webinar tab:

  1. Click on the Schedule tab from the left panel and then hit history tab. In this menu you can view all the past webinar sessions 
  2. Hover the mouse cursor over a webinar and then click on the Pencil icon
  3. Click Advanced options:




  4. Open the Reports tabHere you can see a short Summary Report and download it in CSV or Excel:


In the report, you can find information about attendees: whether they were invited, registered, or joined as guests, whether they attended or missed the webinar, as well as the details they provided when registering or joining the webinar. 

Also, if Questions & Answers and/or Polls were used during the webinar, the relevant reports with QAs and Polls results are also available for download in CSV or Excel format. They include the following information: the questions, the answers, the date and time asked, users who asked and answered the question, public vote details if any, etc. 

Usage stats

In Collaboration -> Webinar tab, open the Usage Statistics tab located on the left panel. Here you can see the total duration of connections per day and the total number of users joining across all sessions per day:


You can export usage statistics to CSV or Excel file by clicking on the relevant option under the chart. The exported report includes the following information: session title and ID, scheduled date and time, user ID, first and last name, email, role, duration, and time when user joined and left. 


Besides, the same report in CSV or Excel file is available about users who are currently live:


Integration with Wizyconf HW Station

Starting from Wizyconf App v 1.2.16, Wizyconf Station integrates with Wizywebinar, consult this documentation for details.

Other functionality

Protect sessions with end-to-end encryption (E2EE)

Starting from v. 5.42.4, there is an option to protect sessions with end-to-end encryption (E2EE), which ensures that both audio and video streams, including screen share, are not being read or secretly modified by anyone other than the actual senders and their recipients.

The feature is available upon request only. The request should be sent to denis.popov@wildix.com.

Note: E2EE is not compatible with Recordings, Live Streaming. E2EE is also not compatible with mobile - mobile users won't be able to join encrypted sessions.

Emoji Reactions

Note: The feature is available upon request only. The request should be sent to denis.popov@wildix.com.

To enable emoji reactions, follow the below steps:

  1. Click on the Gear icon from the left panel -> select Workspace
  2. Check the box next to Enable emoji reactions:


  3. Click Apply.

Once Emoji Reactions is enabled in Workspace Settings, you can access them by clicking the three dots icon on the left side of your screen (1) and select the Emoji Reaction icon (2):

 


Select the reaction you find more suitable for the situation, and click on it. Sent reactions appear at the bottom of the page: