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Cloud PBX- RTP port range on outgoing traffic towards Cloud PBX: 10000-59999
| Multicast paging uses- IP 224.0.0.1 or IP 239.1.1.10 (2N support)
- Ports 9000-9009
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Virtualization | SMS sending with remote GSM gateway- Open the port 7008 TCP on the side of the PBX
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License activation / checkAccess to external servers: Port: - outgoing tcp:443
- incoming: tcp:443 or custom secure port
| WIService (Wildix Integration Service, used by CDR-View, Screen Sharing, Fax printer, Click2call from Windows, Popup App and other Wildix applications): - Make sure that FQDN “wildixintegration.eu” is correctly resolved with the IP: 127.0.0.1 by your DNS (on the user PC or on the router side)
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UpgradeAccess to external servers: Port: - outgoing tcp:443
- incoming: tcp:443 or custom secure port
| Access to external servers: Port: - outgoing: tcp:443
- incoming: tcp:443 or custom secure port
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Remote support Access to external servers: Port: - outgoing tcp:443
- incoming: tcp:443 or custom secure port
| Collaboration and Web Phone- 443 TCP (default) or another external secure port (SIP-RTP page);
- RTP: from 10000 to 15000 (SIP-RTP page)
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SIP Trunks registrationOutgoing: - 5060 UDP or another custom port specified in trunk settings
| Geolocation services- Maps in Collaboration are available only via .*wildixin.com domain
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Devices sync with portalAccess to external servers: Port: - outgoing: tcp:443
- incoming: tcp:443 or custom secure port
| File / image sharingAccess to external servers(both PBX and Client): Port: - outgoing: tcp:443
- incoming: tcp:443 or custom secure port
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Remote provisioning of devicesIncoming: - 443 TCP (default) or another external secure port (SIP-RTP page);
- 5060 UDP – 5061 TCP for SIP registration
- RTP: from 10000 to 15000 (SIP-RTP page)
| Screen sharingAccess to external servers (both PBX and Client): Port: - outgoing: tcp:443
- incoming: tcp:443 or custom secure port
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Check open portsAccess to external servers: Port: - outgoing: tcp:443
- incoming: tcp:443 or custom secure port
| iOS/Android- SIP: 443/TLS
- XMPP: 443 TCP
- Configuration: 443 TCP
- Custom secure port (SIP-RTP page): add manually on the app login page: Account > Domain, example: pbx.wildixin.com:443 (for iOS works only with public IP)
- RTP: from 10000 to 15000 (SIP-RTP page)
- For push notifications: 443 TLS to push.wildix.com; PBX must be connected to the internet and be able to communicate with push.wildix.com server
- Android: a direct, unproxied connection to the Google Cloud Messaging server on these ports: TCP 5228; TCP 5229; TCP 5230 and TCP 443
- iOS: a direct, unproxied connection to the Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443
- Important: use a transparent port forwarding scheme between the external port on the firewall and the external custom secure port on the PBX, example: 4443 – 4443
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Check External IPAccess to external servers: Port: - outgoing: tcp:443, tcp:80
| VisionAccess to external server for upgrade of firmware/ applications: |
WMS network- Enable the port 443 TCP (or another custom secure port) and 1194 UDP on the side of the Server PBX
Access to WMS network nodes between PBXes. Port: | WebRTC Kite serviceAccess to external servers: Port: - outgoing: tcp:443, tcp:5061, udp:10000-15000
- incoming: tcp:443 or custom secure port, udp:10000-15000
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WebRTC ubiconf videoconferenceAccess to external servers (both PBX and Client): Port: - outgoing: tcp:443, udp: 10000-15000
- incoming: tcp:443 or custom secure port
| Text to speechAccess to external servers (both PBX): Port: - outgoing: tcp:443
- incoming: tcp:443 or custom secure port
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Zabbix monitoring |
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