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W-AIR Headset Manual - English

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The manual provides the necessary information about W-AIR  Headset. Please read this guide to ensure the proper installation and operation of the Headset.

Created: December 2017

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Before using the Headset

Unboxing

Examine the package for evidence of physical damage prior to opening. If there is a proof of mishandling, report it to your certified Wildix Partner.

Make sure that all the components are present in the shipping package/box:

W-AIR Headset:

  • 1 x Headset

  • 1 x Charger  

  • 1 x A/C adapter

Using the Charger

Input Voltage: 110-240VAC; Output Voltage 5.5VDC / 600mA.
For the best performance, charge the handset for at least 10 hours for the first time.

Each headset is charged through the use of a headset charger. The charger is a compact desktop unit designed to charge and automatically maintain the correct battery charge levels and voltage.

When charging, make sure that the room temperature is between 5°C and 25°C /  41°F and 77°F. Do not leave the handset in direct sunlight when charging. If the headset is turned off when placed in the charger, the handset turns on and announces Subscribed or Not  Subscribed.

W-AIR Headset Overview


1 - Microphone

2 - Mute key

3 - ON/ OFF-hook key

4 - Volume- key

5 - LED Indicator

6 - AUX Function key (Power On)

7 - Volume+ key

8 - Speaker

9 - Charger

Note: There are 2 key combinations that have to be pressed at the same time:

Register - ON/ OFF-hookVolume+ and Volume-
Power off - AUX functionVolume+ and Volume-

Charger Overview

1 - Charging pins

2 - Charger connection

LED indicators Overview

Color

LED indication

Status

Green

Short blink followed by long blink

Power Up

Red

Long blink followed by short blink

Power Down

Blue

Short blink repeated fast

Registration, ongoing

Blue

Long blink

Registration completed

Red

Long blink

Registration failed


None

Deregistered

Blue

Single short blink repeated slow

Idle, connected

Red

Single short blink repeated slow

Idle, out of range

Green

Fast short blink, repeated

Incoming call

Green

Fast short blink, repeated

2-nd incoming call, call active, Silent mode on

Green

Single short blink. Notification of call only via audio in HS

2-nd incoming call, call active, Silent mode off

Green

Single short blink

In call

Red

Fast, short blink

Low battery

Red

Steady on

Battery charging, low battery

Green

Long blink

Battery charging

Green

Steady on

Battery charging, full

Purple

Steady on

Menu

Registration of W-AIR Headset

To use W-AIR Headset, you need to register it to the existing W-AIR Base Station.

W-AIR Headset operating states

The Headset has different operating states. The 5 physical keys can be used for different functions depending on what operating state the Headset is in.

Idle state

The Idle state is when the Headset is ready to handle calls:

  • AUX function key

    • Short press for entering Menu mode

  • Volume+ key

    • Short press for increasing ringer volume

    • 2 seconds long press for enabling Silent mode. When enabled, the voice prompt announces “Silent mode on

  • Volume- key

    • Short press for decreasing ringer volume

    • 2 seconds long press for disabling Silent mode. When disabled, the voice prompt announces “Silent mode off



W-AIR Headset Menu

Menu state

When the Headset is in Idle state, a user can enter the Menu to change different settings.

  • AUX function button:

    • Short press for entering Menu mode/ selecting Menu option

    • Double press for deselecting Menu option

    • 2 seconds long press exiting Menu mode

  • Volume + button:

    • Short press for moving to the next item

  • Volume - button

    • Short press for moving back to the previous item


When you enter the menu, the voice prompt will announce “Silent mode On or Off” and the LED Indicator will be purple. Now you can navigate through the menu and adjust the settings as preferred.

Menu structure

  • Silent mode: When enabled, the ringer is silenced. Does not affect the stored value of ringer volume

    • On

    • Off

  • Language: Two languages are available on the Headset: English and another language, selectable for a user

    • English

    • Native

  • Audio feedback: Choose between beeps or voice prompts (where available) as user feedback. Where no voice prompts are available, beeps will be played and this setting is ignored.

Note: The menu will always use voice prompts.

  • Voice prompts

  • Beeps

  • Tone Protection: Automatic protection against loud noises and protection from too high volume settings with prolonged use of the Headset

    • Off

    • Office

    • Quiet

  • Noise reduction: Enable or disable digital noise reduction

    • On

    • Off

  • Equalizer: Choose between three different equalizer settings:

    • Normal

    • Bass

    • Treble

  • Auto mode: The Headset automatically answers an incoming call when removed from the charger

    • On

    • Off

  • Silent charging: The Headset makes no call indication (neither ringer nor LEDs) while charging

    • On: Only LED indication while charging

    • Headset Deactivated: The Headset is disconnected and can’t receive calls while charging

    • Off: Normal mode with LED indication and audio while charging

Call Control

Incoming call

When you receive an incoming call, the LED indicator starts blinking with fast short green flashes and you hear a ringer.

Answer an incoming call

  • Press ON/ OFF-hook key to answer an incoming call

Answer a second incoming call

  • Press ON/ OFF-hook key for 2 seconds to answer a second incoming call and put an active call on hold

Switch between two active calls

  • Press ON/ OFF-hook key for 2 seconds to switch between two active calls

Reject an incoming call

  • Double press ON/ OFF-hook key to reject an incoming call

Mute/ unmute an incoming call

  • Press Mute key to mute/ unmute the microphone during an active call


Hold

Put a call on hold/  Retrieve a call:

  • Press ON/ OFF-hook key for 2 seconds to put a call on hold/ retrieve a call


End a call

End an active call:

  • Press ON/ OFF-hook key to end a call

Factory reset

To reset the customized settings back to factory default, press Mute and ON/ OFF-hook keys for 5 seconds. After the reset is completed, you will hear a tone signal confirming it.


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