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This Guide explains how to upgrade Mono/DuoLED-BT Wireless Headsets firmware in order to fix a series of issues. Mono/DuoLED and Mono/DuoLED-BT User Guide: Phones Accessories Quick Start Guide. Created: November 2022 Permalink: https://wildix.atlassian.net/wiki/x/AQCvB |
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- Windows OS
- Wildix MonoLED-BT/ DuoLED-BT Headset
- WIService updated to the latest version
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- Connect the Base Station to your PC via USB port
- Go to Quick Launch Toolbar -> right-click on WIService icon and select Settings
Go to Headset Firmware Update tab and click Update button
Note Note: if your Headset is up to date, the upgrade is unavailable (Update button is greyed out).
- Follow the instructions to prepare the Headset to be upgraded:
- Unpair all connected Bluetooth devices if the Headset is connected directly via embedded Bluetooth or disconnect the Base Station from PC
- Turn the Headset off and on by pressing Multi-function button
- Connect the Headset to you PC via USB port
- Once the Headset is prepared, you need to switch it to upgrading mode by pressing and holding Mute and Volume Down buttons for 5-6 seconds
- The upgrading mode is activated and the upgrade is in progress
- Once the Headset is updated, disconnect it from PC and connect the Base Station to continue the procedure
- When connected, the Base Station starts upgrading automatically
- After the upgrade is completed, click Done to finish
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