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Customer care departments often need to provide help with some software or application. The fastest way to do it is by getting on a call with the Customer customer and having them share their screen. But in many cases, a customer must install and download third-party software to grant remote access to their desktop. This procedure is complicated and requires time and system compliance. With x-bees, customer support is effortless and instantaneous, thanks to the remote access functionality available during screen sharing.The Customer will get timely and high-quality assistance without any additional installations.
Important: remote control can be requested only after a user has started screen sharing!
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Kite Meeting Scheduler helps Customerscustomers/Prospects and Salesteam find suitable times and dates for meetings, demos, etc. x-bees connects all decision-makers with one click and speeds up the sales cycle.
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