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WiIdix Microservices Changelog: new features and improvements for Kite, Wildix Management portal (WMP), Wildix Integration Service(WIService), Screen sharing.

For Kite, WMP: no need to upgrade, the changes are available right away.

For Wildix Integration components (WIService, Screen sharing, Fax Printer, Outlook, TAPI driver): go to Collaboration Settings -> Extensions and click Update to install a new version (for WIService, there is also an auto-update option).

Other changelogs: https://www.wildix.com/new-releases-and-updates/

Link for sharing: https://wildix.atlassian.net/wiki/x/hADOAQ

Cloud Analytics (CDR-View 2.0) Date: 26.04.2024

New Feature

[WMS-18870] - ca: added the Cost column to Cloud Analytics (CDR-View 2.0), which displays cost for external calls  

Note: The feature is supported starting from WMS 6.06.20240425.1.

Wildix Partner Community Date: 03.05.2024

Improvements

Notifications Service Date: 29.04.2024

...

  • The support starts from WMS 6.03.20230630.3.
  • The feature is available for CLASSOUND users. In case CLASSOUND is not activated, the SMS won’t be sent.
  • CLASSOUND users in the UK (in case of “United Kingdom (2-way SMS) CLASSOUND DID”), US and Canada can also see the option Two-Way SMS.  

...

WIService (Windows) v. 3.14.2 Date: 27.04.2023

New Feature

[WMS-16807] - int: added an option that allows user to pause media playback when a call starts and resume the playback when the call ends if the call duration is less than 5 minutes on Windows 

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SMTP client Date: 25.10.2022

New Feature

[WMS-15423] - sys: added support for AWS SES SMTP client to send email notifications about new voicemails, missed calls, chat requests, call recordings, faxes, etc

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WIService v. 3.10.7, Collaboration Chrome Extension v. 2.0.3 Date: 14.10.2022

Fixes

[WMS-15206] - int: fixed an issue in which WIService update stuck on installing Fax printer component on Windows

[WMS-15283] - sys: fixed an issue in which Settings menu of Wildix Collaboration browser extension appeared after initiating a call via dialing hot key

...

[WMS-14297] - int: fixed an issue in which Fax Printer didn’t work after WIService auto-update to v. 3.7.3 on Windows; performance improvements on macOS

WMP Date: 03.06.2022

New Feature

[WMS-13798] - wmp: added possibility to convert CAPEX devices into HWaaS

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WMP, WIService v 3.6.1 Date: 18.02.2022

New Feature

[WMS-13475] - wizy: added support of headset integration for Wizyconf

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WIService v 3.5.1, Kite Date: 23.12.2021

New Feature

[WMS-12762] - kite: added an event with post message “callEnded” at the end of Kite video/ audio call, which can be used for external integrations to give possibility to return to the initial screen after Kite call is ended

...

  • if Outlook is set up, the Outlook Integration gets activated automatically

WMP Date: 14.12.2021

New Feature

[WMS-11757] - int: wmp: made it possible to order CLASSOUND via WMP

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WMP, WIService v 3.4.8 Date: 16.11.2021

New Feature

[WMS-12568] - wmp: added a new report "Licenses Expirations Calendar" to WMP Dashboards

...

  • to enable/ disable DND, press and hold "On/Off hook" button

[WMS-12311] - int: deprecated WIService component starting from v 3.4.5 on macOS 10.11 and prior

Fix

[WMS-12344] - int: fixed several issues with connected Kuando Busylight or similar device in which:

...

CLASSOUND Date: 08.09.2021

New Feature

[WMS-11551] - classound: added support for STIR/SHAKEN Inbound Verification feature to block spoofed calls received via CLASSOUND

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  • installation of Outlook integration couldn’t be completed successfully
  • Outlook integration crashed after a user clicked the Show contact button in Collaboration

WMP Date: 30.08.2021

New Feature

[WMS-11895] - int: wmp: added possibility to make payments via Local Bank Transfer option

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WIService v 3.2.17 (macOS), Kite, Push Server Date: 28.07.2021

New Feature

[WMS-11611] - kite: added a new option "Loading type" to Kite Widget http://kite.wildix.com/pages/widget/

...

  • apply your requests via WMP -> Help Desk-> Customer Care -> CLASSOUND -> select “Set or update CNAM (US/Canada Partners only)”
  • provide PBX and DID you want to order or modify CNAM
  • CNAM should not be longer than 15 characters
  • order can take up to 24 hours after submission to confirm by our vendor's database and up to 72 hours over business days for completion

Updated documentation: Wildix Terms and Conditions.

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Headset integration, WIService Date: 05.02.2021

New Feature

Headset integration v. 2.9.9 (Windows) and v. 2.9.0 (macOS)

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