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Info

This Guide leads you through installation and provisioning of W-AIR Small Business solution.

Support starts from 5.02.20201228.4 / 4.04.45355.09.

Useful links:

Created: January 2021

Updated: February 2022

Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/G4fPB2BrOAQ

Table of Contents

Description

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  • Supports of PoE IEEE 802.3af Class 2

  • Up to 20 users per system
  • Up to 10 concurrent calls* 
    • Up to 10 channels using G.711 codec
    • Up to 4 channels using G.729 codec
  • Up to 6 repeaters per base
  • No multicell
  • Base station indoor range: 50 m; outdoor range: 300m


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Note

*Enabling PTT feature (Push-to-talk) on W-AIR handsets reduces the number of available channels to 6.

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Base staton connection and reset

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Reset a base station: press the Reset button for more than 2 seconds. 

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Use screws M3.5 x 31mm. The distance between them is 70mm (please see the images below). Make sure that when you fix the base stations with screws, the screws do not touch the PCB on the unit. Avoid all contacts with any high voltage lines. The height of wall mount is suggested to be less than or equal to 2 meters.


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Find Base station IP

On the handset press Menu key followed by the keys: *47* to get the handset into find bases menu. Depending on the amount of powered on bases with active radios and the distance to the base it can take up to minutes to find a base.

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Repeater connection and reset

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Reset a repeater:
 press and hold the Reset button on the back side for more than 2 seconds (LED turns solid RED and then GREEN with a double pulsation).

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  1. Open W-AIR SB web interface -> Extensions menu and select the handset you want to remove (click on the IPEI value):


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  2. The Handset menu opens; enter the value “FFFFFFFFFF” into the field “IPEI” and click Save:


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  3. Register a new handset to the W-AIR base station: on the handset open the menu Connectivity -> Register; after the new handset is registered, it appears on the W-AIR SB web interface -> Extensions menu
  4. Access the PBX via SSH and add PBX parameter “ResetHandset=yes” to the [wildixair] section of the /rw2/etc/provision.conf. Documentation: Provisioning Custom Settings
  5. Perform logout procedure: dial 99 from the handset and follow the prompts
  6. Remove PBX parameter “ResetHandset=yes” from the [wildixair] section of the /rw2/etc/provision.conf[wildixair]

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You can assign W-AIR handset to a user via the handset itself or via WMS (starting from WMS 5.04.20220309.1).

Assigning via the handset

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Example: PIN is 4Ag7$Zl@, you have to dial 4247*

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Follow W-AIR DECT Handset - User Guide to get more details.

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Note

Note: The support starts from WMS 5.04.20220309.1

  1. Go to WMS -> Devices -> W-AIR devices


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  2. Choose the handset and click Assign to user

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  3. Enter user extension and click Save

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Note

Note: To figure out which handset received the assigned extension, you can dial this extension and see which handset rings.

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  1. Choose the handset -> click Assign to user
  2. Select “unknown” in the Extension field

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  3. Click Save 

Step 4. Set up Repeaters

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  1. Find the IP of the base station that you want to repeat (on the WMS devices list)
  2. Access the base station's web interface, enter a username “admin” and a password that you can find in the WMS Devices menu in the “Password” field of the given base station
  3. Select Repeaters in the menu and click on Add Repeater
  4. Select Manually from the drop-down menu if it is present, then choose the Station ID (DECT sync source) where you want to connect the Repeater and confirm by pressing the Save button
  5. Reboot the Base station (go to Management menu and click Save and reboot). After the system reboots, go back to the base station’s interface
  6. Select Repeaters in the menu
  7. Select a Repeater(s) you want to add to the chain and click on Register Repeater(s)
  8. Now you have 5 minutes to turn on the Repeater(s)
  9. LED of the Repeater should turn solid green in several seconds, if it fails (solid RED) please repeat the steps after the reboot of the base station

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Note

Notes:

  • If you have any problems with registering Repeater(s), reset it by pressing the Reset button on the back side for more than 2 seconds (LED turns solid RED and then GREEN with a double pulsation). Start the registration procedure again by following the last three points above
  • Repeater should be placed on a distance not less than 10 meters from its Base station
  • For a good conversation and a correct handover between Bases and Repeaters the dBm value should be between -75 and 0.

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Note

W-AIR Upgrade logic in WMS 5.03.

Starting from WMS version 5.03.20210709.3, W-AIR System is upgraded according to the following policies:

  • there is 4 hours timeout for W-AIR upgrade
  • if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
  • after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

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  • Stop Pre-Alarm from Handset: Enable/Disable the possibility to cancel the pre-alarm from the handset
  • Pre-Alarm Delay: The timeout during which the pre-alarm warning is displayed until the actual alarm is sent (max. value is 255 sec.)
  • Howling: Enable/Disable the howling of the handset when the alarm is triggered

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After you have defined the Emergency profiles, click Save to apply.

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  1. Go to the menu Extensions
  2. Click on the “IPEI” of the handset:

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  3. The following window is displayed, allowing you to set up emergency settings:

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  4. Modify the parameters:

    • “Alarm Line”: select the handset’s extension number
    • “Alarm Number”: Enter the number to be called when the alarm is triggered from the handset

      Note

      You can enter an extension number that must be called or customize the service by modifying the Dialplan in the WMS and to add the “Alarm Number” as a Called number into a Dialplan procedure.


  5. Tick off the Profiles that you wish to enable for this handset

  6. Click Save on the bottom of the page

  7. Go to Management menu and click Save and reboot to reboot the base station and apply the new parameters

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