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var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
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fjs.parentNode.insertBefore(js, fjs);
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This document explains how to add and use Collaboration WebAPI which allow integrating of Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio). Updated: May 2022 WMS Version: 5.0X / 4.0X Permalink: https://confluence.wildix.com/x/MwFuAQ |
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Starting from WMS v. 5.02.20201015.2, a new version of the library is available. The library supports the new oAuth2 authorization and it is recommended to use it in order to ensure more secure performance of your integrations. |
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Please pay attention that WebAPI has been moved to a new dedicated server https://webapi.wildix.com/. Now you can access it at:
In order to ensure the correct WebAPI performance, proceed with these steps:
Note: the access to WebAPI on wildix.com is extended til 2 May 2021. Up to this date, you need to replace the used links (e.g. https://www.wildix.com/webapi/wtapi.min.js) to ensure your integration continues working. It is recommended using PBX as a source:
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| If WMS version of your PBX is 4.02.44435.37 and higher and you have previously downloaded and integrated WebAPI JavaScript Library, you need to update it manually in order to ensure compatibility with the new Presence Server (available starting from the mentioned WMS version). |
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Note: Predictive Dialer requires a special Dialplan configuration, for more details contact Wildix Tech Support or post your request on Wildix Tech Wizards Facebook Group. |
Hotel Manager
Watch the video tutorial (registration is required):
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User who needs to access Hotel Manager should be assigned at least a Business license. If you also need to use call billing feature, you need a Premium license (CDR-View). |
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Note: If you are looking for Fias Hotel integration, read documentation: Hotel Integration - FIAS protocol. |
Wallboard
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User who needs to access Wallboard should be assigned a Premium license. |
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